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Avaya 61451T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration and Advanced Features | 10-15% | - Unified Communications features - SIP integration basics - Migration considerations |
| Avaya Aura Communication Manager Architecture | 15-20% | - Communication Manager messaging - System components and architecture - System redundancy and failover - Feature Server functionality |
| Administration Tasks | 25-30% | - Hunt groups and call center configuration - Feature activation and management - Security administration - System management using SAT/CLI - User and extension administration |
| Installation and Configuration | 20-25% | - Hardware requirements and installation - Licensing setup - Initial system configuration - Network settings and connectivity |
| Maintenance and Troubleshooting | 20-25% | - Backup and recovery procedures - Common issue resolution - System monitoring |
Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:
1. What does Abbreviated Dialing allow users to do in Communication Manager?
A) To automatically redial the last number
B) To use short codes to dial frequently called numbers
C) To encrypt calls using shorter keys
D) To bypass standard authentication procedures
2. How does the Call Hold feature function within Communication Manager?
A) It allows a user to pause a call without disconnecting.
B) It lowers the priority of the call.
C) It terminates the call after a set period.
D) It redirects the call to another user.
3. Which features are enhanced by the use of the Team Button in Communication Manager?
(Choose Three)
A) Quick dialing to team members
B) Automatic call forwarding to team members
C) Visual indicators of team members' status
D) Immediate transfer of calls within the team
E) Encrypted messaging within the team
4. What do reset system levels in Communication Manager determine?
A) The financial budget for system maintenance
B) The extent to which the system will revert to default settings
C) The geographic distribution of system servers
D) The number of users that can be logged in simultaneously
5. What role does the EAS feature play in Communication Manager?
A) It enhances security by enabling station locking
B) It allows for skills-based routing and priority queuing
C) It provides extended call forwarding options
D) It supports enhanced call reporting
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A,C,D | Question # 4 Answer: B | Question # 5 Answer: B |







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