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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| Topic 2: Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Topic 3: Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| Topic 4: Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Revenue scheduling and sales stages - Lead distribution and qualification |
| Topic 5: Reporting and Analytics | 8%-12% | - Excel integration with reports - Interactive dashboards - Custom report components |
| Topic 6: Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Fine-tuning timeline and dependencies - Configuration and administration tasks |
| Topic 7: Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Topic 8: Workflow and Notifications | <8% | - Workflow conditions and actions - Notification process setup |
| Topic 9: Data Migration and Integration | >12% | - Data migration templates and workbench - Pre-packaged integration scenarios - Troubleshooting migration issues |
| Topic 10: Product and Pricing | 8%-12% | - Internal and external pricing determination - Pricing components configuration - Trigger pricing in sales documents |
| Topic 11: User Management | 8%-12% | - User creation and maintenance - Access control management - Business roles and access rights |
| Topic 12: Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Your test tenants have been upgraded. Your production tenants will be upgraded in two weeks. Which activities should you NOT perform during these two weeks?
There are 2 correct answers to this question.
Response:
A) Apply SDK solution.
B) Update fine tuning.
C) Update the business configuration.
D) Request new tenants.
2. Which of the following objects can you design as an administrator in the business analytics work center in SAP Hybris Cloud for customer?
There are 3 correct answers to this question.
Response:
A) Key figures
B) Data sources
C) Mashups
D) KPIs
E) Scorecards
3. For which of the following systems does SAP Sales Cloud provide standard integration content for registered products?
Please choose the correct answer.
Response:
A) SAP Commerce
B) SAP ERP
C) SAP Marketing
D) SAP CRM
4. For which of the following reasons would you create a business role?
There are 3 correct answers to this question.
Response:
A) You want to standardize system access.
B) You want to set up a service agent for an administrator.
C) You want to make custom reports available on the home page.
D) You want to restrict drop-down list values for a specific group of users.
E) You want to perform fine-tuning activities.
5. You want to use the revenue split within opportunities. Which of the following actions are required?
Please choose the correct answer.
Response:
A) Activate scoping questions.
B) Include employees as part of the account team.
C) Assign employees to a territory organization.
D) Create a sales planning dimension.
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A,D,E | Question # 3 Answer: B | Question # 4 Answer: A,B,D | Question # 5 Answer: A |
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