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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. Which item should the HR director review when tasked with quickly identifying if the organization is meeting its mission?

A) Balanced scorecard
B) Mission statement
C) HR scorecard
D) HR audit

2. A nine-box grid is an effective tool that compares an employee's performance with his/her potential for advancement. What is it most commonly used for?

A) Disciplinary documentation
B) Succession planning
C) Talent acquisition
D) Compensation planning

3. Which of the following contains an instruction for how the federal government should operate?

A) Statute
B) Agency guideline
C) Administrative protocol
D) Executive order

4. When calculating the rate of turnover in an organization, which is most helpful?

A) Consider the prior year,s headcount when dividing by the number of employee exits.
B) Include both voluntary and involuntary terminations in the calculation.
C) Separate out involuntary terminations from voluntary terminations.
D) Consider the prior year,s total number of employee exits when dividing by averageheadcount.

5. After meeting with each of the on-site team members, the manager and HR representative discover that some of the miscommunications likely stem from the differences in life experiences and expectations that come with team members being from different generations. How should the manager most effectively coach a multigenerational workforce?

A) Assign tasks that align with the generational strengths of each employee, such as computerwork for the younger employee and mentoring roles for the older employees.
B) Observe team meetings and when miscommunication arises, mediate the conversation toaid each team member in better understanding the other.
C) Determine each team members individual strengths and challenges through individualcoaching sessions and set goals for each individual to use his or her strengths to contributeto the team.
D) Assign projects that force each team member to work one-on-one with the other in order tofast-track communication strategy development.

Solutions: