A new experience beats an old habit. The 1Z0-996-20 online test engine at ExamTorrent recreates the formal test atmosphere so convincingly that exam day feels like practice — Oracle Utilities Customer Cloud Service 2020 Implementation Essentials readiness built session by session.
Oracle 1Z0-996-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-996-20 |
| Passing Score: | 68% |
| Certificate Validity Period: | Subject to Oracle Cloud Recertification Policy |
| Available Languages: | English |
| Exam Price: | $245 USD |
| Exam Duration: | 85 minutes |
| Exam Format: | Multiple Answer, Multiple Choice |
| Real Exam Qty: | 60 |
| Recommended Training: | Oracle Utilities Customer Cloud Service Implementation Training |
| Exam Registration: | Pearson VUE Oracle Education Portal |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or at authorized Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; hands-on experience recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20 |
Oracle 1Z0-996-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Usage Subscriptions | - Relationships between measuring components, service points and usage subscriptions - Design and configure usage subscription admin data - Concept of usage subscriptions |
| Topic 2: Service Points & Install Events | - Concept of install event and relationship between devices and service points |
| Topic 3: Adjustments | - Configure and Manage Adjustments |
| Topic 4: VEE | - Eligibility criteria and retrieval algorithms - Categories of IMD exceptions - VEE process and data preparation - Configure VEE groups and assignment - Critical validations vs validation rules |
| Topic 5: Usage | - Get Scalar Details usage rule - Relationships between usage transactions and usage subscriptions - Usage calculation process |
| Topic 6: Fieldwork and Service Order Management | - Service Order Children Activities concept - Service Order (Orchestrator) Activity concept |
| Topic 7: Measurements | - Configure derive value algorithm - Differences between initial, final measurements and usage - IMD exception statuses and Automatic Retry functionality - Three types of IMDs and differences - Derived values and association with final measurements - Process of loading measurements to calculating usage |
| Topic 8: Billing | - Maintain Bill Segments - Complete Bills |
| Topic 9: Payments | - Manage Overpayment and Payment Distribution - Manage Payments |
| Topic 10: Customer Information | - Maintain and Manage Customer Information |
| Topic 11: Rates | - Manage and Apply Rates - Apply Proration - Apply Bill Factors |
| Topic 12: Devices & Measuring Components | - Configure device config type and associate measuring component - Configure device type - Concept of measuring component and related structures - Configure measuring component type - Types of measuring components - Relationship between devices and measuring components |
| Topic 13: Financial Transactions | - Manage Financial Transactions |
| Topic 14: Credit & Collections | - Configure and Manage Credit & Collections and Overdue Processes - Manage Payment Arrangements and Pay Plans |
| Topic 15: Operational Device Management | - Role of assets and components - Specifications and relationship to assets |
Your Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Questions, Our Straight Answers
Currently, the 1Z0-996-20 exam's passing score is 68% and the registration fee is $245 USD. Both are Oracle's figures and subject to revision — verify them on the official site before you schedule.
Oracle recommends these official training resources:
Pair whichever course fits your background with regular engine-based practice for the fullest preparation.
Reliability here is built, not claimed. The 1Z0-996-20 bank is written by a team of IT experts and certified trainers with a wealth of knowledge in the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials field, and we constantly keep it updated. The online test engine is the signature service: it fits the atmosphere of the actual test in advance, supports Windows, Mac, Android, and iOS, carries no installation limits, and lets you practice anytime, anywhere — perfectly suited to IT workers. Download the free sample first to learn about the product, and know that after purchase you may request the latest version at any time on top of 365 days of automatic updates.
The Oracle Utilities Customer Cloud Service 2020 Implementation Essentials blueprint covers these core domains:
- Customer Information
- Rates
- Devices & Measuring Components
Further domains complete the official outline; the bank addresses every one.
Upon successful payment, our system automatically sends the product to your mailbox — typically within about a minute — with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact our 24/7 online support. Updates are free for 365 days: whenever a new version is released, we send the updated bank to your mailbox automatically — and you can also request the latest version from us at any time. A 50% renewal discount applies when the period ends.
Oracle states the following prerequisites for the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials: No formal prerequisites; hands-on experience recommended.
Confirm the details on the official certification page before registering.
According to the latest exam information, the 1Z0-996-20 exam includes 60 questions and allows 85 minutes minutes. The online engine reproduces those conditions so practice matches the formal test's atmosphere.
Registration goes through the official channels listed here:
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Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Sample Questions:
What Service Order activity types does the application include?
- A. Enable Service; Disable Service; Cut for Non-Payment; Reconnect Service for Payment; Exchange Meter; Back-to-Back Service
- B. Start Service; Stop Service; Cut for Non-Payment; Reconnect Service for Payment; Exchange Meter; Move-In/Move-Out Service
- C. Enable Service; Disable Service; Install Meter; Remove Meter; Exchange Meter; Back-to-Back Service
- D. Start Service; Stop Service; Install Meter; Remove Meter; Exchange Meter; Move-In/Move-Out Service
Correct Answer: A 🗳️
When a service agreement is created, it is based on a template called the Service Agreement Type (SA Type) and values may be defaulted from a Start Option.
Which three attributes can get defaulted from a Start Option? (Choose three.)
- A. Rate
- B. Terms and Conditions
- C. CIS Division
- D. Contract Quantities
- E. Service to be billed
Correct Answer: B,D,E 🗳️
When the source of a Financial Transaction is canceled, what does it result in?
- A. The source Financial Transaction is deleted and a new reversal Financial Transaction is created.
- B. The source Financial Transaction is deleted.
- C. A new reversal Financial Transaction is created.
- D. No change occurs.
- E. The source Financial Transaction status is changed to "Canceled".
Correct Answer: A 🗳️
Which three statements are true in relation to Financial Transaction creation algorithms? (Choose three.)
- A. They control how the General Ledger details are created as these must always exist against a Financial Transaction.
- B. They control if and how the General Ledger entries are created.
- C. They control how the payoff balance is affected.
- D. They control how the current balance is affected.
- E. They control when a Financial Transaction is to be swept onto a bill.
Correct Answer: B,C,E 🗳️
A device has one or more measuring components that measure consumption, demand, or other values.
Which lists two attributes of a measuring component?
- A. Channel ID and Badge Number
- B. Serial Number and Badge Number
- C. Manufacturer and Model
- D. Channel Multiplier and Channel ID
- E. Model and Serial Number
Correct Answer: B 🗳️
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