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CompTIA 220-701 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security | 8% | - Physical and Digital Security - Security Fundamentals - Access Control and Authentication - Malware Prevention and Removal |
| Troubleshooting, Repair & Maintenance | 20% | - Hardware and Component Issues - Troubleshooting Methodology - Preventive Maintenance Procedures |
| Operational Procedure | 10% | - Safety and Environmental Guidelines - Communication and Professionalism - Documentation and Asset Management |
| Hardware | 27% | - Printing and Imaging Devices - Laptops and Portable Devices - Storage Devices and Interfaces - PC Components and Peripherals |
| Networking | 15% | - TCP/IP Configuration and Connectivity - Network Hardware and Cabling - Wireless Networking - Networking Concepts and Protocols |
| Operating System and Software | 20% | - OS Troubleshooting - File Systems and Disk Management - Windows OS Installation and Configuration - Application Installation and Support |
CompTIA A+ Essentials (2009) Sample Questions:
A laser printer prints pages with a gray background. Which of the following is the MOST possible cause of the problem?
- A. Transfer roller
- B. Print head
- C. Fuser
- D. Paper type
When installing a new PCIe network card, when should manufacturer software and drivers be installed?
- A. Before inserting the PCIe network card in the case
- B. They will be automatically loaded after installation
- C. Load them concurrently with the PCIe network card
- D. After inserting the new PCIe network card in the case
A Windows 7 user has documents spread throughout multiple hard drives and wishes to organize and search them in one panel. Which of the following features should they be shown?
- A. My documents
- B. Libraries
- C. Windows Desktop Search 4.0
- D. Windows Explorer
A person calls in asking for the name of the vendor that the technician uses for the organization's firewall hardware. Which of the following is the BEST action for the technician to take?
- A. Give the information to the caller.
- B. Immediately forward the call to the vendor.
- C. Hang up on the caller immediately and report the call to upper management.
- D. Politely refuse to give the information and end the call.
Which of the following display types is likely to draw the LEAST amount of power?
- A. CRT
- B. Plasma
- C. LCD
- D. LED
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