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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. In any Avaya Workforce Engagement installation, some procedures are the Customer's responsibility.
Which three procedures are the customer's responsibility (Choose three)

A) Firewall configuration
B) SSL certificates preparation
C) Antivirus installation
D) Prepare SSRS for reports ingestion.
E) SR tool software installation

2. Happens when the framework installation fails?

A) Errors Will appear in black text in the SR tool.
B) The installer Will stop but does not quit from the tool. Failed components are tracked to the installer's log file.
C) The installer Will stop and quit from the tool. Once the issue is resolved, the installer Will restart from the beginning of the installation.
D) All installation errors Will appear on the alarms page of Element Manager

3. What is configurable in Enterprise Manager?

A) WFM shifts
B) Integration Services
C) Work patterns
D) QM functions

4. Where can an Avaya Workforce Engagement administrator see all user changes in its administrative pages?

A) The alarm status
B) The installer log
C) The user log
D) The Audit viewer

5. Which monitoring tool is used to show a visual update on how the Recorder and its components are working in recorder manager?

A) Recorder Status Summary
B) Configuration Checker
C) Status SummaryThresholds
D) Capture Status

Solutions: