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Avaya Oceana® Solution Support Sample Questions:

1. When a call is transferred from Avaya Aura Experience Portal to Communication Manager Ingress VDN, what information is passed inside the UUI header? (Choose two.)

A) Call Ref ID
B) Session ID
C) Call ID
D) UCID
E) Context ID

2. Which statement regarding UCA Store Backup is correct?

A) UCA Store backup can be taken without entering the backup password.
B) UCA Store backup can be run immediately or scheduled later.
C) UCA Store backup can be run immediately and it does not support backup scheduling.
D) UCA Store backup is immediately for the Avaya Oceana solution.

3. To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omni channel Windows Multimedia Server?

A) \Avaya\Oceana\Oceana\Backup And Restore\CacheDatabaseBkp.exe
B) \Avaya\Oceana\Oceana\Backup And Restore\Backup.exe
C) \Avaya\Oceana\Oceana\Backup And Restore\Backup and Restore.exe
D) \Avaya\Oceana\Oceana\Backup And Restore\OmnichannelBackup.exe

4. Which statement about Avaya Oceana CSC and ACS integration is true?

A) CSC is implemented as a DMCC application to manage the messaging between Communication Manager Events and Avaya Oceana through AES.
B) CSC is implemented as a TSAPI application to manage the messaging between Communication Manager Events and Avaya Oceana through AES.
C) CSC communicates with Communication Manager through the DLG Interface in the AES.
D) CSC uses AES to control and monitor Session Manager voice calls and resources.

5. Which two steps must be completed before restoring the backup of the Avaya Oceana solution?
(Choose two.)

A) Ensure that the UCA Store Service is not installed on the Avaya Oceana Cluster 1.
B) Uninstall UCA Store Service, then restart the nodes of the Avaya Oceana Cluster 1 to delete the UCA Store Space.
C) Ensure that the UCA Store Service is installed on the Avaya Oceana Cluster 1.
D) Uninstall the UCA Store Service, no need to restart the nodes of the Avaya Oceana Cluster 1 to delete the UCA Store Space.

Solutions: