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Salesforce ADM-201: Target Audience and Recommended Experience
The ADM-201 exam is designed for those professionals seeking to gain the skills and knowledge required to work with the Salesforce CRM system and promote a career progression in the admin sector.
There are no formal requirements for passing this certification test. However, it is recommended that the students have at least 6 months of working experience in the position of a Salesforce Administrator and be able to execute the tasks included in the exam content. This encompasses the skills, such as maintaining a Salesforce organization, satisfying most frequent business requirements, and performing administrative duties with the help of current Salesforce features. In addition, the applicants are strongly advised to undertake the relevant training course (Administration Essentials (ADM201)) offered by Salesforce before attempting the test.
Salesforce ADM-201: Detailed Exam Overview
The Salesforce ADM-201 exam is made up of 60 multiple-choice and multiple-select questions. Additionally, this certification test contains 5 unscored questions. The time allocated for the completion is 105 minutes. To pass the exam successfully, you must give at least 65% of the correct answers. The ADM-201 test is proctored by the Kryterion company, the Salesforce testing partner. You can choose from two options of exam delivery: an online proctored test or an onsite session at any center.
As for the price, the exam costs each candidate $200. The cost of retaking this test is 50% of the actual price. So, you will have to pay another $100 for retaking Salesforce ADM-201 if you fail your first attempt. The vendor updates its certification exams 3 times a year in compliance with the Salesforce release cycles. Within each release cycle, you have 3 chances to take the same test.
The Salesforce ADM-201 exam is specifically designed to check the skills of beginning admins in the deployment, basic concepts, and functionality of the Salesforce platform. Nailing this test can get you the prestigious Salesforce Certified Administrator certificate. So, if you have some 6 months of Salesforce admin experience, you’re good to go then.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
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What Does Salesforce Administrator Certification Exam Consist of?
ADM-201 exam covers all Salesforce software that end users have access to and the configuration perimeters open to administrators across the Sales, Service, and Collaboration Clouds. This test has 60 multiple-choice questions with 5 non-scored ones, with the passing score being 65%. The exam duration is 105 minutes. The normal registration fee is USD 200 whereas the retake fee is USD 100. There are no prerequisites for sitting this exam but attending Salesforce official courses beforehand is strongly recommended by the vendor. Test ADM-201 can be taken onsite at a testing center or online. Passing this exam seals the Salesforce Certified Administrator certificate. Once this one is achieved, one can go on to earn the Salesforce Certified Advanced Administrator certificate later on. It's to be noted that Salesforce certificates are valid for only one year and have to be renewed annually.
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Salesforce ADM-201日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reports and Dashboards | 11% | - Summary Reports and Matrix Reports - Report Builder - Report Types - Joined Reports - Dashboard Components - Scheduling Reports |
| Topic 2: Security and Access | 12% | - Login Hours and IP Ranges - Object-Level Permissions - Record Access (OWD, Sharing Rules) - Field-Level Security - Salesforce Shield |
| Topic 3: User Setup | 8% | - User Creation and Management - User Licenses - Profile Configuration - Permission Sets - Delegated Authentication - Role Hierarchy |
| Topic 4: Service Cloud Applications | 10% | - Cases and Entitlements - Service Cloud Features - Web-to-Case and Email-to-Case - Service Contracts - Omni-Channel |
| Topic 5: Workflow and Process Automation | 17% | - Process Builder - Workflow Rules - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Approval Processes - Flows (Screen Flows, Autolaunched Flows) |
| Topic 6: Organization Setup | 4% | - Lightning Experience vs Classic - Fiscal Year - Company Information - User Interface - Currency Management |
| Topic 7: Sales Cloud Applications | 10% | - Products, Price Books, and Quotes - Sales Cloud Features - Forecasting - Account and Contact Management - Opportunity Management |
| Topic 8: Salesforce Mobile App and Lightning Experience | 6% | - Salesforce Mobile App Configuration - Navigation and UI Customization - Lightning Experience Features |
| Topic 9: Data Management | 10% | - Data Import Wizard - Data Export - Data Quality Best Practices - Duplicate Rules and Matching Rules - Data Loader |
| Topic 10: Standard and Custom Objects | 8% | - Object Relationships (Lookup, Master-Detail) - Custom Object Creation - Roll-up Summary Fields - Standard Object Overview |
| Topic 11: Activity Management and Chatter | 4% | - Tasks and Events - Chatter Groups and Feeds - Chatter Best Practices |







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