Not sure whether the BCP-240 practice questions match the real BlackBerry 10 Support Specialist exam? Download the free PDF demo from ExamTorrent and judge the quality of the 100 questions and answers yourself before spending anything.
BlackBerry BCP-240 Exam Overview:
| Certification Vendor: | BlackBerry |
|---|---|
| Exam Name: | BlackBerry 10 Support Specialist |
| Exam Number: | BCP-240 |
| Related Certifications: | BlackBerry Certified Support Specialist |
| Exam Duration: | 120-180 |
| Passing Score: | 70% |
| Real Exam Qty: | 60-100 |
| Certificate Validity Period: | Not specified / Retired |
| Exam Format: | Computer-based (CBT), Scenario-based, Multiple-choice |
| Exam Price: | Approx. $150 USD |
| Available Languages: | English |
| Recommended Training: | BlackBerry Technical Knowledge Base BlackBerry Official Training |
| Exam Registration: | BlackBerry Certification Portal Pearson VUE |
| Sample Questions: |  |
| Exam Way: | Authorized testing centers or online proctored exam (when available) |
| Pre Condition: | Basic knowledge of BlackBerry 10 OS and devices; hands-on experience recommended |
| Official Syllabus URL: | https://www.blackberry.com |
BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Application & Content Management | 15% | - Installing, updating and removing apps - BlackBerry World and BlackBerry World for Work |
| Topic 2: BlackBerry 10 Architecture & Components | 15% | - Hardware and software components - BB10 OS fundamentals |
| Topic 3: Device Deployment & Configuration | 35% | - Network and connectivity setup - BlackBerry Link and backup/restore - Initial setup and provisioning |
| Topic 4: Troubleshooting & Maintenance | 25% | - Software updates and OS upgrades - Performance and connectivity fixes - Diagnosing common issues |
| Topic 5: Security & Connectivity | 15% | - Encryption and permissions - VPN, Wi-Fi, Bluetooth and cellular settings |
| Topic 6: BES 10 Integration & Management | 20% | - Policy enforcement and user accounts - Connecting to BlackBerry Enterprise Service 10 |
Common Questions About the BlackBerry BCP-240 Exam
The BCP-240 exam, officially known as BlackBerry 10 Support Specialist, is the BlackBerry test that leads to the BlackBerry 10 Support Specialist certification at the Specialist level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as BlackBerry Certified Support Specialist.
The BCP-240 exam contains 60-100 questions, and you have 120-180 to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the ExamTorrent test engines are the most reliable way to build that rhythm.
The passing score for the BCP-240 exam is 70%, and the official registration fee is Approx. $150 USD. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.
Basic knowledge of BlackBerry 10 OS and devices; hands-on experience recommended
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.blackberry.com.
You can book the BCP-240 exam through the official registration channels below:
Exam delivery: Authorized testing centers or online proctored exam (when available). Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
BlackBerry recommends the following training options for BlackBerry 10 Support Specialist candidates:
Pair any course with the 100 practice questions from ExamTorrent to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the BlackBerry 10 Support Specialist questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding BCP-240 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official BlackBerry 10 Support Specialist outline is organized into 6 domains. The first three are:
- BES 10 Integration & Management — 20% of the exam
- Device Deployment & Configuration — 35% of the exam
- Troubleshooting & Maintenance — 25% of the exam
See the complete exam topics section above for the full outline and the weighting of every domain.
BlackBerry 10 Support Specialist Sample Questions:
A customer states that the BlackBerry 10 (BB10) is connecting to the incorrect Wi-Fi network in a multiple WLAN environment. The customer requires a connection to a specific network that will allow access to needed resources on their intranet. Where can the preferred connections be checked and set?
- A. Open Settings, select Network Connections and select Wi-Fi. select Advanced and disable any unwanted profiles. This will force the BB10 to connect to the desired, enabled profile.
- B. Open Settings, select Network Connections and select Wi-Fi. select Saved Networks and select Reorder, move the desired profile to the top of the list to indicate order of preference for connections.
- C. Open Settings, select Network Connections and select Wi-Fi. Delete any unwanted connection profiles until the desired AP is the only valid connection for this environment.
- D. Open Settings, select Network Connections and select Wi-Fi, select Saved Networks, open the unwanted connection profile and remove the password. This will prevent the connection to that WLAN.
Correct Answer: B 🗳️
A user reports that their Email account is reporting an error that states "Your Device is not connected to a network ". What is the cause?
- A. Wireless carrier data is not connected
- B. Bluetooth radio is not connected to the wireless network
- C. Wi-Fi radio is enabled
- D. NFC is connected to external device
Correct Answer: A 🗳️
A user has a BlackBerry 10 (BB10) device. When the user launches BlackBerry World they are unable to see many of the applications that others see. What does this indicate?
- A. The BB10 device is not connected to the BlackBerry Network
- B. The BB10 device is not provisioned for BlackBerry World
- C. The BB10 device is in the BlackBerry World - Work
- D. The BB10 device is not connected to the network
Correct Answer: C 🗳️
A user reports getting a 403 error while trying to configure their e-mail account. What is the most likely cause?
- A. ActiveSync is currently off-line.
- B. The user* s password has been mistyped.
- C. The user is not provisioned for data services.
- D. ActiveSync is not configured with Autodiscover.
Correct Answer: A 🗳️
How can a user adjust the timeframe for the amount of days to keep messages, and the sync timeframe?
- A. Go to Settings -> Accounts -> select the Email account, and go to Advanced.
- B. The value is set by the email service provider and cannot be changed.
- C. Delete the account integration, and recreate it.
- D. In Messages, go to Options -> Timeframe.
Correct Answer: A 🗳️
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