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ISEB BH0-013 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Investigation Techniques | - Interviews, workshops, and observation - Document and data analysis techniques |
| Topic 2: Requirements Engineering | - Requirements elicitation and analysis - Requirements specification and validation |
| Topic 3: Stakeholder Analysis and Management | - Managing stakeholder engagement - Identifying stakeholders |
| Topic 4: Requirements Lifecycle Management | - Change control and requirements maintenance - Requirements traceability |
| Topic 5: Introduction to Business Analysis | - Role and responsibilities of a business analyst - Context of business analysis in organizations |
| Topic 6: Business Case Development | - Evaluating options and recommendations - Cost-benefit analysis |
| Topic 7: Strategy Analysis | - Understanding business needs and drivers - Analyzing current and future state |
ISEB Foundation Certificate in Business Analysis Sample Questions:
Which of the following models shows the driving and resisting forces of change?
- A. Power/impact grid.
- B. Five forces model.
- C. Force field analysis.
- D. Learning cycle.
Correct Answer: C 🗳️
Which of the following is an input to the 'Investigate the Situation' stage of the business analysis process model?
- A. Stakeholder perspectives.
- B. List of issues/problems.
- C. Business case.
- D. Terms of reference.
Correct Answer: D 🗳️
A software house is developing a software package specifically for hotel management. A business analyst has been employed because of her familiarity with the hotel industry. Which of the following competencies has she been employed to bring to the project?
- A. Project management.
- B. Domain knowledge.
- C. Problem solving.
- D. Team leadership.
Correct Answer: B 🗳️
The requirements catalogue documents the business user or users who requested the requirement. Which heading in the requirements catalogue template would this information be recorded?
- A. Justification.
- B. Source.
- C. Author.
- D. Owner.
Correct Answer: B 🗳️
Which of the following BEST describes the cause of a bottleneck in a business process?
- A. A step where one actor passes the process to another actor.
- B. A mismatch between the capacities of related process steps.
- C. An unnecessary step or steps in a sequence of process steps.
- D. A number of related steps that are carried out by different actors.
Correct Answer: B 🗳️
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