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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Planning and Forecasting | <8% | - Forecast categories - Planning hierarchy setup |
| Product and Pricing | 8%–12% | - Price lists and discount determination - Pricing configuration - Product master data |
| User Management | 8%–12% | - Organizational structure - Role and access management - Business user setup |
| Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Integration | 8%–12% | - Web services and APIs - Middleware and communication arrangements - Integration with SAP ERP / CRM |
| Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Reporting and Analytics | 8%–12% | - Custom report creation - Standard reports and dashboards - Data sources and key figures |
| Quotation and Sales Order Management | 8%–12% | - Quote creation and processing - Sales order integration - Document flow and status management |
| Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Notification and Approval Processes | <8% | - Workflow rules - Approval process setup |
| Lead and Opportunity Management | 8%–12% | - Lead qualification and conversion - Sales methodology configuration - Opportunity lifecycle and forecasting |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which business partner type is created in a Business-to-Customer scenario in SAP Hybris Cloud for Customer?
A) Individual customer
B) Partner
C) Account
D) Contact person
2. For which of the following systems does SAP Hybris Cloud for Customer provide standard integration content for regulated products?
A) SAP Hybris Marketing
B) SAP Hybris Commerce
C) SAP ERP
D) SAP CRM
3. In the key user tool, which of the following properties are available for fields? Choose the correct answers.
A) Read only
B) Hidden
C) Mandatory
D) Invisible
4. What is returned when you execute Request External Pricing in the sales quote? (3 correct answers)
A) Configurable products
B) Bill of Materials
C) Credit check
D) Storage location details
E) Availability to promise
5. The internal Pricing concept includes _____. Choose the correct answers.
A) Customer specific price
B) Base Price
C) Customer Group specific price
D) Distribution Chain specific price
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: A,C | Question # 4 Answer: B,C,E | Question # 5 Answer: A,B,C,D |
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