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Who should take the EX0-115 exam
The Exin IT Service Management Foundation based on ISO / IEC 20000 EX0-115 Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in an Exin IT Service Management Foundation based on ISO / IEC 20000. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Exin IT Service Management Foundation based on ISO / IEC 20000 Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Exin IT Service Management Foundation based on ISO / IEC 20000 then he should take this exam.
Exin IT Service Management Foundation based on ISO / IEC 20000 EX0-115 Exam
Exin IT Service Management Foundation based on ISO / IEC 20000 EX0-115 Exam is related to Exin IT Service Management Foundation based on ISO / IEC 20000 Certification. This exam validates the ability of a candidate to install, plan, do and check activities of Deming's cycle (PDCA) and supports the elements of audit and improvement (act) across the SMS. IT Service Management Experts and IT Service Management Master usually hold or pursue, or this certification and you can expect the same job role after completion of this certification.
How to book the EX0-115 Exam
These are following steps for registering the EX0-115 exam. Step 1: Visit to Pearson VUE Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for Exin EX0-115 Exam Certifications Exam Step 4: Select Date, time and confirm with payment method
EXIN EX0-115 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| The Service Management System (SMS) | 20% | - SMS concepts and requirements
|
| Resolution Processes | 10% | - Service request management - Incident management - Problem management |
| Service Delivery Processes | 15% | - Service continuity management - Availability management - Financial management for services - Information security management - Capacity management - Service level management |
| Service Design and Transition | 5% | - Service transition
|
| Introduction to IT Service Management | 15% | - Overview of ISO/IEC 20000 standard
|
| Control Processes | 20% | - Release and deployment control - Configuration management - Change management |
| Relationship Processes | 15% | - Supplier management - Business relationship management |
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