When a Peoplecert certification sits on your resume, recruiters notice — and the ITIL-4-CDS exam is the doorway. ExamTorrent helps you walk through it with 89 practice questions for the Peoplecert ITIL 4 Specialist: Create, Deliver and Support exam, refined by IT experts.
Peoplecert ITIL-4-CDS Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Specialist: Create, Deliver and Support (CDS) |
| Exam Number: | ITIL-4-CDS |
| Related Certifications: | ITIL 4 Foundation ITIL 4 Managing Professional |
| Real Exam Qty: | 40 |
| Available Languages: | English, Multiple local languages via PeopleCert delivery platform |
| Certificate Validity Period: | 3 years (renewal required via PeopleCert CPD / Continuous Professional Development) |
| Exam Price: | Varies by region (~USD 250–500) |
| Passing Score: | 70% (28/40) |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple-choice questions, Scenario-based questions |
| Recommended Training: | ITIL 4 CDS Official Training (PeopleCert) |
| Exam Registration: | PeopleCert Official Exam Registration |
| Sample Questions: |  |
| Exam Way: | Available via online proctored exam or authorized test center. |
| Pre Condition: | ITIL 4 Foundation certification is required prior to attempting this exam. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/itil-4-specialist-create-deliver-and-support |
Peoplecert ITIL-4-CDS Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Organizational Structure and Service Value System | - Service value chain integration
|
| ITSM Practices in Create, Deliver and Support | - Service Desk
|
| Value Streams and Service Delivery | - Value stream mapping
|
| Team Collaboration and Shift-Left Approach | - Shift-left principles
|
| Service Performance and Measurement | - Metrics and KPIs
|
Peoplecert ITIL-4-CDS Exam: Straight Answers to Real Questions
There is, and we recommend it. ExamTorrent posts a free demo of the Peoplecert ITIL 4 Specialist: Create, Deliver and Support questions on the product page — download it or leave your email and we will send it over. Buying includes 365 days of free updates; when that year runs out, you can extend the update service at a 50% discount from your member zone.
The passing mark for the Peoplecert ITIL 4 Specialist: Create, Deliver and Support exam is 70% (28/40), and one attempt costs Varies by region (~USD 250–500). Retakes are charged at full price again, so walking in underprepared is an expensive mistake. A practical safeguard: rehearse with ExamTorrent practice questions until your timed mock scores clear 70% (28/40) with room to spare, then book the real ITIL-4-CDS exam.
Registration is handled through Peoplecert's official channels:
Delivery format for the exam itself: Available via online proctored exam or authorized test center.. Pick whichever option fits your situation when scheduling.
Peoplecert structures the Peoplecert ITIL 4 Specialist: Create, Deliver and Support exam around 5 domains. The heaviest hitters are ITSM Practices in Create, Deliver and Support, Organizational Structure and Service Value System, Value Streams and Service Delivery. Start your revision where the weight is, and scroll up to the outline section on this page for the complete topic list.
The ITIL-4-CDS exam is the official Peoplecert assessment that awards the ITIL 4 Specialist: Create, Deliver and Support certification — a credential at the Specialist level. Passing it proves vendor-validated skills that employers actively look for. It belongs to a broader track that includes ITIL 4 Foundation, ITIL 4 Managing Professional, making it a solid anchor for further certifications.
Delivery first: your ITIL-4-CDS product downloads instantly, and a copy reaches your email within one minute of payment. Nothing after 2 hours (spam folder checked)? Contact our online service and we will resolve it at once. Install limits do not exist — use as many computers as you like. On refunds: if you sit the corresponding ITIL-4-CDS exam within 60 days of purchase and fail, you qualify for a full refund. File the claim within 2 days after the exam with a scanned enrollment slip and the official Score Report PDF; processing completes within 7 days. The guarantee excludes attempts made within 3 days of purchase, downloads never used in an actual exam, free materials, and expired orders, and the candidate name must match the payer name. Rather keep studying? Swap your product for two free exam products of equal value — your original purchase keeps its update service either way.
Expect 40 questions within 90 minutes on the Peoplecert ITIL 4 Specialist: Create, Deliver and Support exam. Divide the two and the pace is unforgiving — there is little slack for second-guessing. Build speed deliberately: run full-length timed sessions in the ExamTorrent test engine, practice marking hard questions for review, and treat every mock as a dress rehearsal for the real ITIL-4-CDS exam.
Peoplecert points Peoplecert ITIL 4 Specialist: Create, Deliver and Support candidates toward these official training resources:
Coursework builds understanding; the 89 practice questions for the ITIL-4-CDS exam from ExamTorrent then prove whether that understanding survives a real testing clock.
ITIL 4 Foundation certification is required prior to attempting this exam. Because Peoplecert can revise these requirements, verify the current rules on the official exam page — https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/itil-4-specialist-create-deliver-and-support — before scheduling your Peoplecert ITIL 4 Specialist: Create, Deliver and Support exam.
Peoplecert ITIL 4 Specialist: Create, Deliver and Support Sample Questions:
A healthcare organization is implementing data analytics to analyze patient dat
- A. To prioritize and resolve requests for patient data
- B. To highlight bottlenecks in the organization's workflows when collecting patient data
- C. To understand the relationships between patient data and the healthcare's business services
- D. Why is data analytics important in this context?
- E. To improve decision-making based on patient data analysis
Correct Answer: A 🗳️
Which is often included in an Agile approach to software development?
- A. Advanced analytics
- B. CI/CD
- C. Integrated service management toolsets
- D. Information models
Correct Answer: B 🗳️
In ITIL 4, which practice is accountable for defining the mandatory financial and contractual metadata-such as cost centers, chargeable service rates, SLA targets and contract references- that must accompany every ticket to support accurate chargeback, cost transparency and SLA reporting across the service value streams?
- A. Service Desk practice
- B. Financial Management practiceright
- C. Service Request Management practice
- D. Service Level Management Practice
Correct Answer: B 🗳️
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A managed service provider manages an organization's suppliers, provides some delivery functions to the organization, and coordinates service integration and management between the organization and its suppliers. Which model is this an example of?
- A. Service guardian
- B. Service integration as a service
- C. Retained service integration
- D. Single provider
Correct Answer: B 🗳️
An internal service provider of a large retail organization is working on a major update of the self- checkout terminals used in the supermarkets. The update includes new hardware, software, and integration with a new card payment system. How should the service provider ensure that the update is sufficiently tested?
- A. Include user experience and perception in the scope of testing and involve multiple teams
- B. Delegate to the vendor testing of the terminals and the card payment system
- C. Limit testing to the pre-agreed technical criteria and use a dedicated team of testers
- D. Focus testing solely on user experience and delegate it to operational teams
Correct Answer: A 🗳️
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