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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IT Financial and Strategic Management | - IT budgeting and cost management - Alignment of IT strategy with business goals |
| Topic 2: Systems and Infrastructure Management | - Infrastructure components and lifecycle - Operations and maintenance management |
| Topic 3: Information Security and Risk Management | - Security policies and compliance - Risk assessment fundamentals |
| Topic 4: IT Management Fundamentals | - IT organizational structures and roles - IT governance principles |
| Topic 5: Project and Service Management | - IT service management concepts (e.g., ITIL basics) - Project lifecycle and methodologies (e.g., Waterfall, Agile) |
WGU Information Technology Management QGC1 Sample Questions:
What is the benefit of internet protocol (IP) telephony in unified communications?
- A. It is compatible with chat and email.
- B. It uses physical phone lines.
- C. It has superior sound quality for all users.
- D. It integrates voice and video.
Correct Answer: D 🗳️
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Which IT approach to development and infrastructure focuses on automating and pushing quality code faster?
- A. DevOps
- B. Bimodal IT
- C. theory of reciprocity
- D. Business architecture
Correct Answer: A 🗳️
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Which prototyping method demonstrates how a solution operates using various data and business rules as inputs?
- A. Storyboards
- B. Simulation
- C. Static modeling
- D. Workflow modeling
Correct Answer: B 🗳️
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How do small and medium enterprise (SME)-focused enterprise resource planning (ERP) systems help small businesses?
- A. They automate growth strategy design.
- B. They deliver advanced forecasting.
- C. They provide core functions at low cost.
- D. They simplify budgets by reducing reporting.
Correct Answer: C 🗳️
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How does operational decision-making differ from strategic decision-making?
- A. It establishes the mission statement of the company.
- B. It involves day-to-day activities.
- C. It focuses on long-term goals.
- D. It sets the overall direction of the company.
Correct Answer: B 🗳️
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