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WGU Information Technology Management QGC1 Sample Questions:

1. What is the benefit of internet protocol (IP) telephony in unified communications?

A) It is compatible with chat and email.
B) It uses physical phone lines.
C) It has superior sound quality for all users.
D) It integrates voice and video.

2. Which IT approach to development and infrastructure focuses on automating and pushing quality code faster?

A) DevOps
B) Bimodal IT
C) theory of reciprocity
D) Business architecture

3. Which prototyping method demonstrates how a solution operates using various data and business rules as inputs?

A) Storyboards
B) Simulation
C) Static modeling
D) Workflow modeling

4. How do small and medium enterprise (SME)-focused enterprise resource planning (ERP) systems help small businesses?

A) They automate growth strategy design.
B) They deliver advanced forecasting.
C) They provide core functions at low cost.
D) They simplify budgets by reducing reporting.

5. How does operational decision-making differ from strategic decision-making?

A) It establishes the mission statement of the company.
B) It involves day-to-day activities.
C) It focuses on long-term goals.
D) It sets the overall direction of the company.

Solutions: