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BCS Foundation Certificate in Business Analysis V4.0 Sample Questions:

1. It has been suggested that five clerical posts can be abolished when a new computer system is implemented. Under which category of costs or benefits will this be recorded?

A) Intangible benefits.
B) Intangible costs.
C) Tangible benefits.
D) Tangible costs.

2. Which of the following investigation techniques is the MOST time consuming?

A) Ethnographic study
B) Activity sampling.
C) Questionnaires.
D) Shadowing.

3. Every night, at midnight, a system automatically raises invoices for customers that have placed orders that day. The invoice is sent electronically by email to customers.
What is the event that triggers the production of invoices?

A) Midnight on the system clock.
B) The batch invoice production job.
C) The email system.
D) The receipt of an order from a customer.

4. Which of the following BEST describes an ethnographic study?

A) A study of users in their workplace undertaking representative simulated scenarios.
B) A study where the analyst spends an extended period of time in the target environment.
C) A study which uses prototype graphical screens to demonstrate a user requirement.
D) A study which ensures that the needs of a wide range of ethnic groups are considered.

5. A business analyst wishes to show that a company wants to store information about different types of product. Some attributes are common to every product (for example; product name) but other attributes only apply to certain product types. For example, product material only applies to accessory products.
Which of the following constructs could the business analyst use to represent this on a class model?

A) A generalisation structure
B) An <> structure.
C) A many-to-many multiplicity.
D) An association class.

Solutions: