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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

Question 1

What is one advantage of a periodic review system?

A. Less inventory is needed to protect against stockouts.
B. All items are reviewed during the same time interval.
C. Inventory balances are updated after every transaction.
D. Items are handled individually.

Question 2

What are two product system differences between the push and pull processes?
Choose 2 answers

A. Push moves the product forward in anticipation for demand.
B. Pull initiates quality control.
C. Pull eliminates excessive inventory.
D. Push enhances employee relations.
E. Push lowers cost due to overproduction.
F. Pull develops additional products.

Question 3

Which capacity planning measurement tells how much capacity a company is using?

A. Capacity utilization
B. Effective capacity
C. Capacity focus
D. Design capacity

Question 4

Which total quality management (TQM) process consists of 13 published standards and guidelines?

A. ISO 1400
B. ISO 9002
C. ISO 9000
D. ISO 9001

Question 5

Why is it beneficial for an organization to designate employees to communicate alternative ways to complete a job in a methods analysis?

A. They may have suggestions for improving the operation.
B. They know how an operation has always been done with no need to change.
C. They may resist training on new machines.
D. They are experts in their field.

Solutions: