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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Identify the three forces that play a particularly important role in sustaining an organization's culture?
Select one.

A) Socialization methods, age of key employees, and actions of top management
B) Socialization methods, selection process, and actions of top management
C) Age of key employees, selection process, and actions of top management
D) Age of key employees, socialization methods, and selection process

2. What is a personal view of how one is supposed to act in a given group situation?
Select one.

A) Role conflict
B) Role expectation
C) Role identity
D) Role perception

3. Which term describes the tendency for individuals to expend less effort when working collectively than when working individually?
Choose 1 answer

A) Selective perception
B) Independent effort
C) Social loafing
D) Employee disengagement

4. Employees A and B work together on the same project team. When the team faces a complex problem, the team leader usually asks B to generate alternative solutions for the team to consider.
Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued with self doubt, and feels that the team is largely powerless over its environment.
Which statement is correct?

A) Employee A exhibits positive core self evaluation, and employee B exhibits negative core self evaluation.
B) Employee A exhibits negative core self evaluation, and employee B exhibits negative core self evaluation.
C) Employee A exhibits positive core self evaluation and employee B exhibits positive core self evaluation.
D) Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.

5. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.

A) Make the group larger
B) Establish more rigid roles for group members
C) Decrease the difficulty of becoming a group member
D) Physically isolate the group

Solutions: