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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?

A) Loyalty member profile
B) Loyalty membership merge
C) Loyalty member enrollment
D) Resetting tier points

2. A company's Marketing Team needs to set up a promotion and use Promotion Market Segments where members of a specific age range and with expressed preferences will benefit from this promotion.
What is the recommended solution for the team to set up the Promotion Market Segments?

A) Custom coded solution
B) Salesforce Marketing Cloud
C) Salesforce Customer Data Platform
D) Salesforce Reports and Dashboards

3. A Consultant needs to configure the Loyalty tier groups for a Loyalty Program with the following specifications:
Qualifying period is reset once a year on the 31st of March.
The member-tier is not extended upon expiration.
Which two settings within the Loyalty tier groups configuration should the Consultant configure to meet the required specifications?

A) Extend Expiration = member enrollment anniversary
B) Tier-model = fixed
C) Extend Expiration = no extension
D) Tier-model = anniversary

4. The Loyalty Analytics Base App license provides technical Consultants access to Loyalty analytics data with what limitations?

A) Administrators can analyze up to 1 million rows
B) Rows do not have an analysis limit, only licenses do
C) Administrators can analyze up to 25 million rows
D) Administrators can analyze up to 10 million rows

5. The Loyalty Program Manager at Northern Trail Outfitters (NTO) has defined a new Promotion in Salesforce Loyalty Management. NTO would like to communicate this new Promotion with its eligible members.
Which two integrated Salesforce applications can facilitate this com

A) Salesforce Cloud Intelligence
B) Salesforce Field Service Lightning
C) Salesforce Marketing Cloud
D) Salesforce Customer Data Platform

Solutions: