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SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Reporting & Analytics | - Dashboards and key figures - Analytics work center design |
| Account and Contact Management | - Contact assignment and relationship handling - Account hierarchy and master data |
| Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Integration & Data Migration | - Integration with backend systems - Data migration templates and mapping |
| Quotations and Order Management | - Order management basics - Sales quote processing |
| Lead & Opportunity Management | - Lead processing and lifecycle - Opportunity creation and qualification |
| Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Sales Cloud Overview & Scoping | - Functional capabilities of SAP Sales Cloud - Business process scenarios |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. What must you do if your customer wants to add product images to sales quote print forms?
Please choose the correct answer.
Response:
A) Add printing as a predefined task in Activity Plans.
B) Activate the scoping element
C) Configure the fine tuning activity.
D) Select an image option when you print the form.
2. Which of the following elements are created when an object is generated via the custom object builder?
There are 2 correct answers to this question.
Response:
A) Web services
B) Updated relationships
C) Page Layout
D) Data source for reporting
3. Which of the following are features of custom report creation in SAP Hybris Cloud for customer?
There are 3 correct answers to this question.
Response:
A) Custom report creation is supported with a guided procedure.
B) Custom calculated key figures are allowed.
C) Direct assignment of a report to a business user is supported.
D) Variable selection is possible.
E) Custom reports can be created by all users.
4. What you can use to map the complex organizational structure of a large account in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Account Hierarchy
B) Product Hierarchy
C) Territory Hierarchy
D) Organizational Structure
5. You want to launch the SAP ERP customer cockpit from an SAP Sales Cloud account to view transactions in SAP ERP. Which of the following integration approaches support this requirement?
Please choose the correct answer.
Response:
A) Mashup
B) REST A2X Service
C) SOAP A2X Service
D) SAPUI5 widget
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,D | Question # 3 Answer: A,B,D | Question # 4 Answer: A | Question # 5 Answer: A |








