A certificate with global influence deserves preparation that is equally serious. The 000-029 collection at ExamTorrent pairs 121 practice questions with three study formats, instant delivery within one minute of purchase, and McAfee-secured checkout, so nothing stands between you and your first study session in 2026.
IBM 000-029 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 |
| Exam Number: | 000-029 |
| Exam Price: | ~$200 USD |
| Exam Duration: | 60 minutes |
| Passing Score: | 67% |
| Real Exam Qty: | 40 |
| Available Languages: | English |
| Certificate Validity Period: | Retired / No longer active |
| Related Certifications: | IBM Certified Solution Advisor - Tivoli Service Delivery and Process Automation Solutions 2009 Replaced by exam 000-591 |
| Exam Format: | Multiple-choice questions |
| Recommended Training: | IBM Education - Tivoli Service Delivery Fundamentals IBM Redbooks - Tivoli ITSM Solutions |
| Exam Registration: | Pearson VUE (retired) |
| Sample Questions: |  |
| Exam Way: | Originally available at Pearson VUE testing centers; registration no longer accepted |
| Pre Condition: | No formal prerequisites; basic knowledge of IT service management and ITIL concepts recommended |
| Official Syllabus URL: | http://www-03.ibm.com/certify/certs/24013501.shtml (retired) |
IBM 000-029 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Define Key IT Asset and Service Management Capabilities | 20% | - Workflow automation and process orchestration - Change and configuration management - Service desk and incident management |
| Evaluate the Customer's People and Processes | 20% | - Review existing ITIL or service management processes - Assess organizational roles and responsibilities - Determine process improvement needs |
| Create, Justify, and Deliver Solution Design/Recommendation | 20% | - Map solution components to customer requirements - Present and validate recommended solution - Develop business case and ROI analysis |
| Define IT Asset and Service Management Products | 20% | - Key features of Tivoli Service Request Manager - Key features of Tivoli Process Automation Engine - Overview of IBM Tivoli service management portfolio |
| Establish the Customer's Baseline | 20% | - Identify gaps and opportunities - Assess current IT service management environment - Understand customer business objectives and requirements |
Your IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 Questions, Answered
The official IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 outline divides the exam into 5 major domains. The three that carry the most weight are Evaluate the Customer's People and Processes (20%), Create, Justify, and Deliver Solution Design/Recommendation (20%), and Establish the Customer's Baseline (20%). You can see the full breakdown in the topics section above, and the 121 practice questions at ExamTorrent cover every listed domain.
The IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 exam presents 40 and allows 60 minutes. That pacing works out to a bit more than a minute per question, so timed practice matters — the ExamTorrent Desktop and Online Test Engines both let you rehearse under exam-style time limits before the real thing.
IBM recommends the following training and study resources for the IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 exam:
Official courses are a solid foundation, and many candidates pair them with the 121 practice questions from ExamTorrent to test whether the material actually sticks under exam-style conditions.
The 000-029 exam is a IBM certification exam that validates the knowledge outlined in the official IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 syllabus shown above. It is associated with the following credential paths: IBM Certified Solution Advisor - Tivoli Service Delivery and Process Automation Solutions 2009, Replaced by exam 000-591. Employers in 2026 continue to treat IBM credentials as reliable proof of skill, which is why the exam attracts candidates at many career stages. ExamTorrent supports your preparation with 121 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
No formal prerequisites; basic knowledge of IT service management and ITIL concepts recommended For the most current eligibility details, always confirm on the official IBM exam page before you schedule.
ExamTorrent backs your purchase with a written refund commitment: if you take the IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 exam within 60 days of purchase and do not pass, you can claim a full refund. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. To claim, submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Prefer to keep studying instead? You can exchange for two free exam products of equal value while keeping your original product's update service. Orders are delivered by email within 1 minute — if nothing arrives within 2 hours, contact support and the team will sort it out.
The passing score for the IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 exam is 67%, and the registration fee is ~$200 USD. Since a retake means paying the fee again, it makes financial sense to walk in prepared — a self-test with the ExamTorrent practice engines shows you roughly where you stand before you spend that money.
Every purchase includes the full set of 121 practice questions for the IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 exam in all three formats — a printable PDF prepared by experts, a Desktop Test Engine for Windows with two practice modes that simulates the real exam environment offline, and an Online Test Engine that runs in any browser on Windows, Mac, Android, and iOS with test history and performance review. You can install the products on unlimited computers, try a free demo first, and receive free updates for 365 days. When your update year ends, renewal comes at 50% off.
Originally available at Pearson VUE testing centers; registration no longer accepted Registration for the IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 exam is handled through these official channels:
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