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IBM 000-920 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Product Architecture and Components | - Integration with IBM Tivoli Monitoring infrastructure - ITCAM for Response Time architecture overview - Data collection agents and monitoring components |
| Topic 2: Installation and Configuration | - Installation of ITCAM Response Time components - Initial configuration and environment setup - Connectivity with monitored applications |
| Topic 3: Reporting and Analysis | - Trend analysis and metrics interpretation - Custom report generation - Performance reporting capabilities |
| Topic 4: Monitoring and Data Collection | - Application performance measurement - Transaction monitoring and tracking - Response time data collection mechanisms |
| Topic 5: Problem Determination and Troubleshooting | - Identifying performance bottlenecks - Log analysis and diagnostics - Common issues and resolution steps |
| Topic 6: Agent Configuration and Management | - Agent deployment and configuration - Managing monitoring agents - Tuning and performance optimization |
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