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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code"ACCESS_DENIED".
What are two reasons for this? (Choose two.)

A) For Site "IP_CONNECT_ENABLED" Configuration setting is not turned on.
B) For Site "II_CONNECT_ENABLED" Configuration setting is not turned on.
C) Knowledge Foundation API can only be used by an internal application.
D) Staff account profile does not have permission to access Knowledge Foundation API.
E) Staff account credentials are not correct.

2. A customer wants to perform Knowledge Advanced administrative operations on multiple articles using the bulk update feature.
Which three statements are true about the bulk update feature? (Choose three.)

A) It cannot delete articlesfrom the Content Type.
B) It can publish and un-publish articles.
C) It can change views of articles.
D) It cannot change the owner of articles.
E) It cannot change product/category of articles.
F) It can request translations of articles.

3. Which two features can you use toconnect output levels in a report? (Choose two.)

A) dashboards
B) grouping
C) variables
D) drill-down filters
E) drill-down links

4. What should you configure so that specific keywords and synonyms will be used for answers when an answer search of exact phrase type is performed?

A) both the Answers Keywords and Stopwords
B) the thesaurus.txt file
C) the alias.txt file
D) the wordlist files

5. Which two statements are true about Connect Web Services for a SOAP Batch Operation? (Choose two.)

A) The "CommitAfter" attribute can only be set at the end of the last transaction in a batch request.
B) A batch operation can be used to send multiple heterogeneous operation requests to the server in a single SOAP request.
C) If a new transaction is in the batch request after the failed transaction, the transaction will not run.
D) If bulk CRUD operations are used in a batch operation, the server will only allow for a total of 10,000 objects to be processed.
E) In a batch request, the server will allow up to 100 transactions.

Solutions: