The Nortel NCSS-Contact Center RIS.6.0 Application Developer is one of Nortel's influential certification exams — pass it and you earn the NCSS (Nortel Certified Support Specialist) certification (Specialist level). Among IT workers it's a popular way to prove professional knowledge in the field. It also connects with related credentials such as NCSS Contact Center.

Yes — download the free 920-167 demo and judge the question quality with your own eyes before paying. Every purchase then includes 365 days of free updates, and an expired update period can be extended at 50% off.

None formally required; knowledge of Nortel Contact Center and software development recommended Because these requirements change over time, double-check the current criteria on the official exam page before you book.

The vendor recommends:

• Nortel Official Training

Training is a solid foundation — but practice is the proof. Follow up any course with the 920-167 practice questions from ExamTorrent to see whether you're truly exam-ready.

Register through the vendor's official channels:

• Registration

The exam is offered Proctored at authorized test centers (Pearson VUE / Prometric historically) — pick what suits you when you book.

60–72 questions inside 90–120. The hidden skill here is pacing: know your per-question budget, skip and return rather than stall, and rehearse with the ExamTorrent online test engine — you can set the timer yourself to mimic real exam pressure, on any device, whenever spare time appears.

Delivery is instant — after successful payment, our system automatically emails the product to your mailbox within a minute, with download access right away and no installation limits; contact our 24/7 customer assistance if 2 hours pass with nothing. If you fail: take the corresponding 920-167 exam within 60 days of purchase and submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam — the full refund is processed within 7 days. Exclusions: exams taken within 3 days of purchase, name mismatches between candidate and payer, and free or expired products. Or exchange for two equal-value exam products free, keeping your updates.

The official Nortel NCSS-Contact Center RIS.6.0 Application Developer blueprint contains 5 domains, including Call Control & Routing Integration (25%), RIS 6.0 Architecture & Overview (20%), Security, Troubleshooting & Optimization (15%). The weightings tell you where the exam's points live — allocate your spare time to match. The complete outline above has every domain and subtopic.

You'll need Approx. 70–75% to pass, and the official fee is USD 125–150 (historical) per attempt — every retake bills the full amount again. Practicing with the 60 questions from ExamTorrent until your scores are consistently comfortable is how you pay that fee once.