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Apple OS X Support Essentials 10.9 Sample Questions:

1. A new 5 MB file was backed up by Time Machine yesterday. Today the file was edited, and has grown to 6 MB. It is about to be backed up by Time Machine again. How does Time Machine perform this backup?

A) Time Machine copies the 6 MB file to the backup drive, and keeps both the new backup file and the original backup file on the backup drive.
B) Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, then creates a 500 KB parity file, and keeps all three files: the two new files representing the 1 MB of file changes, and the original backup file.
C) Time Machine identifies the 1 MB of file changes, copies those changes to a new file on the backup drive, and keeps both the new backup file and the original backup file.
D) Time Machine copies the 6 MB file to the backup drive, and deletes the original backup copy of the file from the backup drive.

2. How is 802.1X configured on OS X systems?

A) A network client uses the subnet mask to determine whether the destination IP address is on the LAN. If the destination IP address isn't on the LAN, it's assumed the destination address is on another network, and the client sends the data to the IP address of the local network router. The network router then sends the data, via a WAN connection, on to another router that it thinks is closer to the destination. This continues across WAN connections from router to router until the data reaches its destination.
B) The Lookup tab of Network Utility allows you to test name resolution against the currently configured DNS server.
C) In the Mac App Store, you can view the current Apple ID by selecting Store from the menu bar. You can get further details regarding this Apple ID, by selecting View My Account in the same menu.
D) In OS X there are two configuration methods for 802.1X. The first method is automatic configuration via the selection of a Wi-Fi network that requires WPA/WPA2 Enterprise authentication. The second method is "semi-automatic" configuration via an 802.1X configuration profile provided by an administrator.

3. How can you identify the MAC addresses for all the Mac computer's network interfaces?

A) The firmware initializes the Mac computer's hardware andlocates the booter file on a
system volume. The Power-On
Self-Test (POST) checks for basic hardware functionality when the Mac powers on.
B) You can identify all the MAC addresses for the Mac computer's network interfaces from the Info pane of Network Utility.
C) The network service order list is used to determine the primary network service interface if there is more than one active service. All network traffic that isn't better handled via local connection to an active network service interface is sent to the primary network service interface. So in most cases all WAN traffic, Internet traffic, and DNS resolution is sent through the primary network service interface.
D) Time Machine can back up to any Mac OS Extended volume or network shares hosted from Time Capsule or OS X Server.

4. On an optional configuration step in the Setup Assistant in OS X Mountain Lion, pressing Command-Q lets you skip the step.

A) True
B) False

5. How can you find out which application the Finder will use to open a specific document?

A) Control-click the document icon in the Finder, and choose Show Application from the shortcut menu.
B) Select the document icon in the Finder, and choose Show Default Application from the File menu.
C) Select the document icon in the Finder, choose Show Inspector from the File menu, click Application Bindings in the Inspector window, and scroll to locate the selected application in the pop-up menu.
D) Select the document icon in the Finder, choose Get Info from the File menu, and click the disclosure triangle next to "Open with" in the Info window to reveal the selected application in the pop-up menu.

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