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The IBM Midrange storage professional identifies business possibilities and generates/qualifies demand using a consultative approach. This professional effectively determines and uses the tools and resources available to determine and sell storage solutions that meet client needs and demands. This specialist has extensive knowledge of the features, functions, and benefits of IBM mid-range storage solutions and knowledge of competing solutions. The successful applicant will apply their knowledge of IBM storage products to the customer's environment to solve market problems.
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IBM C9020-560 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Determine IBM Storage Solution | 32% | - Design appropriate IBM midrange storage configuration - Select IBM Spectrum and software features - Integrate with existing infrastructure - Align solutions with customer use cases |
| Hybrid Cloud, Control & Analytics Concepts | 8% | - Hybrid cloud storage integration - Data protection and security fundamentals - Storage management and analytics tools |
| Gather Customer Requirements | 32% | - Identify customer business and technical storage needs - Qualify storage requirements and constraints - Analyze existing storage environment and workloads |
| Value Proposition & Competitive Positioning | 28% | - Demonstrate ROI and TCO advantages - Explain IBM midrange storage benefits and differentiators - Position against competing storage solutions |







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