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IBM C9020-668 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Hybrid Cloud and Analytics Concepts | 13% | - Software-defined storage concepts - Cloud storage integration - Big data and analytics storage requirements |
| Topic 2: Customer Environment, Requirements, and Plans | 32% | - Design storage solutions aligned with business needs - Assess customer storage requirements - Analyze existing infrastructure |
| Topic 3: Application of Resources and Tools | 20% | - Documentation and support resources - Performance analysis and sizing tools - IBM storage tools and resources |
| Topic 4: Product Information | 35% | - IBM Spectrum Storage portfolio - IBM Storwize/V7000 - Tape and archive solutions - IBM DS8000 series - IBM FlashSystem |
IBM Storage Technical V1 Sample Questions:
1. An IBM TS4500 has experienced I/O errors that have prevented moving the library into production. IBM has verified that the configuration is valid and performed the replacement of multiple parts.
What is the next step the technical specialist should perform?
A) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.
B) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.
C) Conduct a workshop with customer system administrators and IBM technical field support representatives to jointly resolve the problem.
D) Escalate the issue through the complaint process (CeritsSit) and explain this process and next steps to the customer.
2. A customer has acquired a variety of multi-vendor storage systems. The customer would like to implement a comprehensive solution that can significantly improve monitoring, automation and analytics capabilities for this environment.
Which IBM solution provides these capabilities?
A) IBM Spectrum Copy Data Management
B) IBM Spectrum Accelerate
C) IBM Spectrum Control Base Edition
D) IBM Spectrum Control Advanced Edition
3. What is the minimum role level needed to download support log files to troubleshoot the IBM Spectrum Virtualize software?
A) Service
B) Security Administrator
C) Administrator
D) Monitor
4. Which OpenStack component allows management of IBM XIV and IBM DS8884 through a dashboard that gives administrators control while empowering users to provision resources through a web interface?
A) Cinder
B) Horizon
C) Nova
D) Swift
5. A client has a large Intel server farm and is using IBM Spectrum Virtualize to present volumes to the servers.
The existing backend storage is Dell EMC VNX5800. The client is adding a new VNX5800 storage system and wants to enable volume mirroring.
What can the client do to improve availability utilizing the new storage?
A) Implement IBM HyperSwap
B) Mirror volumes with Dell EMC SRDF
C) Place the new storage in a hybrid disk group
D) Enable VMware Virtual Volumes (VVOL) support
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |







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