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HP HP2-B115 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Personal Systems Hardware | - Device capabilities and differentiation
|
| Topic 2: Sales positioning and customer engagement | - Understanding customer needs
|
| Topic 3: HP Printing Portfolio Overview | - Printer and MFP product families
|
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
Question 1
Why does HP routinely test over 300 different paper types from around the planet?
A. To rebrand them HP
B. To find out what the Recommended Monthly Print Volume (RMPV) will be
C. To check on the competition
D. To ensure that no matter where the customer buys their paper from, their printer will perform as reliably as possible
Question 2
Your customer tells you that they had problems in the past with the keys on their Notebook wearing out. Which feature should you turn into a benefit for the customer'?
A. HP DuraFinish
B. spill resistant keyboard
C. HP DuraKeys
D. HP 3D DriveGuard
Question 3
A customer tells you that they knocked over a glass of water onto their Notebook and need a replacement, as is not working anymore. Which feature should you turn into a benefit for the customer?
A. HP DuraFinish
B. spill resistant keyboard
C. business-rugged magnesium chassis
D. HP DisplaySafe frame
Question 4
Which product offers customers pay-as-you-go mobile broadband'?
A. Wireless Hotspot
B. HP Mobile Connect
C. HP Page Lift
D. HP Broadband
Question 5
What is the value behind wireless hot-spots?
A. having a low data plan
B. easily set up and shares an Internet connection across WiFi-enabled devices
C. ability to hot capture a document on the spot
D. ability to print from anywhere
Solutions:
| Question 1 Answer: D | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: B |
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