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IBM M2040-642 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Licensing, Packaging, and Deployment | - IBM Social Software licensing models - Deployment options and enterprise integration |
| Solution Mapping and Customer Scenarios | - Industry-specific use cases and adoption scenarios - Mapping solutions to customer requirements |
| IBM Collaboration Platforms | - IBM Sametime and real-time collaboration tools - IBM Connections capabilities and use cases |
| IBM Social Business and Collaboration Overview | - IBM Social Software portfolio positioning - Concepts of social business transformation |
| Competitive Positioning | - Differentiation from competing collaboration platforms - IBM strengths in enterprise social networking |
| Sales Strategy and Value Proposition | - Value-based selling of social software solutions - Customer pain points and business drivers |
IBM ICS Social Software Sales Mastery Test v2 Sample Questions:
1. What new capability allows the uploading of images and videos so that they can be viewed in-line in IBM Connections?
A) Information center
B) Media gallery
C) Information hub
D) Media center
2. Which feature of IBM Sametime can be easily translated into quick return on investment for your customers?
A) Reduce travel costs due to meetings and reduced phone line charges from telephony
B) Ability to integrate with Microsoft products
C) Color-coded status indicators
D) Support for key video and audio codecs
3. What feature allows groups to have one site to come together and share common files, links and posts in the IBM Connections product?
A) Wikis
B) Forums
C) Blogs
D) Communities
4. What is happening to an organization's business network?
A) Related computer systems are only involved
B) Changing from the ground up
C) Creating new sales potentials
D) Delivering on new promised Web 2.0 ideas
5. Which IBM product provides an easy-to-set-up team-based content-sharing solution that is a quick first step along the road to a Social Business?
A) IBM Lotus Symphony
B) IBM FileNet
C) IBM Lotus Quickr
D) IBM Lotus Protector
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: A |







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