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Nokia SDM_2002001030 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SDM Solution Overview | 20% | - SDM deployment models and use cases - NSOP architecture and components - Subscriber Data Management concepts |
| Topic 2: Operations & Maintenance | 15% | - Performance optimization and troubleshooting - Backup, restore and upgrade procedures - Monitoring, logging and fault management |
| Topic 3: Network Planning & Design | 30% | - High availability and redundancy design - Interworking with core network elements - Capacity and dimensioning principles |
| Topic 4: Security & Compliance | 10% | - Access control and authentication - Data privacy and regulatory compliance |
| Topic 5: Installation & Configuration | 25% | - Basic and advanced configuration settings - Database and storage configuration - NSOP software installation procedures |
Nokia SDM Certification - PS NSOP Sample Questions:
One of your Technical Support Engineer's has caused a major outage while carrying out a minor configuration change on an RNC. As the Technical Support Manager, what is the correct follow up action?
- A. Immediately inform the CT head so he can advise the customer that the issue has been resolved.
- B. Ensure the engineer receives the required training to ensure the error is not repeated.
- C. Assign RNC configuration changes to only Senior Technical Support Engineers to minimise the risk of recurrence.
- D. Reprimand the engineer and send a major outage report to the customer.
Correct Answer: B 🗳️
What standard is the Network Operations OSS functions based on?
- A. ISO.
- B. TAM/SID.
- C. ITIL.
- D. ITU-T.
Correct Answer: B 🗳️
Customer is responsible for Network Planning but the quality of the Datafill is poor and requires NSN to use own resources to make revisions. What is the BEST way to manage this additional scope for the project?
- A. Recommend to the customer how the quality of the Datafill could be improved and agree with customer how to proceed with Implementation. Inform CT of a potential up selling opportunity for Network Planning Services.
- B. Use the information that comes from the Customer as it is, even if the quality is bad, because the Customer has full responsibility on that.
- C. Stop integrations until Customer provides a correct Datafill that can be used.
- D. If the corrections to the Datafill are not too many, make the changes and move on with the Rollout.
Correct Answer: A 🗳️
Who is responsible to prepare the initial Project Plan for Gate 4 approval?
- A. Bid Manager.
- B. Operational Delivery Team.
- C. Operations Manager.
- D. Tender Project Manager or Transition Manager.
Correct Answer: D 🗳️
NSN have 2 customers in the same country that have agreed to a shared delivery model but request a low risk plan. Which option do you choose?
- A. Have the GDC directly manage the Field Operations using the Work Force Management Tools.
- B. Start by having a single organisation to manage the preventative maintenance and other planned work then progress to include corrective maintenance.
- C. Have one of the current organizations manage all corrective maintenance and the other all preventative maintenance and planned work. Later on put all works under single management.
- D. Start by having a single organisation manage the corrective maintenance and progress to include preventative maintenance and other planned work.
Correct Answer: B 🗳️
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