220-1102 PDF Pass Leader, 220-1102 Latest Real Test
Valid 220-1102 Test Answers & 220-1102 Exam PDF
CompTIA 220-1102 Exam Syllabus Topics:
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NEW QUESTION 31
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Answer:
Explanation:
NEW QUESTION 32
A technician is investigating an employee's smartphone that has the following symptoms
* The device is hot even when it is not in use.
* Applications crash, especially when others are launched
* Certain applications, such as GPS, are in portrait mode when they should be in landscape mode Which of the following can the technician do to MOST likely resolve these issues with minimal impact? (Select TWO).
- A. Turn on autorotation
- B. Update the device's operating system
- C. Perform a factory reset
- D. Close unnecessary applications
- E. Activate airplane mode.
- F. Reinstall the applications that have crashed.
Answer: A,D
NEW QUESTION 33
A technician found that an employee is mining cryptocurrency on a work desktop. The company has decided that this action violates its guidelines. Which of the following should be updated to reflect this new requirement?
- A. MDM
- B. IRP
- C. EULA
- D. AUP
Answer: D
NEW QUESTION 34
An organization is centralizing support functions and requires the ability to support a remote user's desktop. Which of the following technologies will allow a technician to see the issue along with the user?
- A. VNC
- B. VPN
- C. RDP
- D. SSH
Answer: A
NEW QUESTION 35
A network administrator is deploying a client certificate lo be used for Wi-Fi access for all devices m an organization The certificate will be used in conjunction with the user's existing username and password Which of the following BEST describes the security benefits realized after this deployment?
- A. Rogue access points will not connect
- B. Multifactor authentication will be forced for Wi-Fi
- C. All Wi-Fi traffic will be encrypted in transit
- D. Eavesdropping attempts will be prevented
Answer: B
NEW QUESTION 36
Which of the following command-line tools will delete a directory?
- A. del
- B. dir
- C. rd
- D. cd
- E. md
Answer: C
Explanation:
To delete an empty directory, enter rd Directory or rmdir Directory . If the directory is not empty, you can remove files and subdirectories from it using the /s switch. You can also use the /q switch to suppress confirmation messages (quiet mode).
NEW QUESTION 37
Which of the following is an example of MFA?
- A. Username and password
- B. Fingerprint scan and retina scan
- C. Smart card and password
- D. Password and PIN
Answer: D
NEW QUESTION 38
Someone who is fraudulently claiming to be from a reputable bank calls a company employee. Which of the following describes this incident?
- A. Pretexting
- B. Spoofing
- C. Vishing
- D. Scareware
Answer: C
NEW QUESTION 39
A developer is creating a shell script to automate basic tasks in Linux. Which of the following file types are supported by default?
- A. .js
- B. .sh
- C. .vbs
- D. .py
Answer: B
Explanation:
https://www.educba.com/shell-scripting-in-linux/
NEW QUESTION 40
A user is having phone issues after installing a new application that claims to optimize performance. The user downloaded the application directly from the vendor's website and is now experiencing high network utilization and is receiving repeated security warnings. Which of the following should the technician perform FIRST to mitigate the issue?
- A. Increase the data plan limits
- B. Reset the phone to factory settings
- C. Uninstall the fraudulent application
- D. Disable the mobile hotspot.
Answer: A
NEW QUESTION 41
A technician needs to exclude an application folder from being cataloged by a Windows 10 search. Which of the following utilities should be used?
- A. Privacy
- B. System
- C. Device Manager
- D. Indexing Options
Answer: D
NEW QUESTION 42
A change advisory board just approved a change request. Which of the following is the MOST likely next step in the change process?
- A. End user acceptance
- B. Sandbox testing
- C. Communicate to stakeholders
- D. Perform risk analysis
Answer: B
Explanation:
The risk analysis should be performed before it's taken to the board. The step after the board approves the change is End User Agreenment Reference: https://www.youtube.com/watch?v=Ru77iZxuElA&list=PLG49S3nxzAnna96gzhJrzkii4hH_mgW4b&index=59
NEW QUESTION 43
Which of the following must be maintained throughout the forensic evidence life cycle when dealing with a piece of evidence?
- A. Information management
- B. Security policy
- C. Chain of custody
- D. Acceptable use
Answer: C
NEW QUESTION 44
A user turns on a new laptop and attempts to log in to specialized software, but receives a message stating that the address is already in use. The user logs on to the old desktop and receives the same message. A technician checks the account and sees a comment that the user requires a specifically allocated address before connecting to the software. Which of the following should the technician do to MOST likely resolve the issue?
- A. Bridge the LAN connection between the laptop and the desktop.
- B. Remove the static IP configuration from the desktop.
- C. Set the laptop configuration to DHCP to prevent conflicts.
- D. Replace the network card in the laptop, as it may be defective.
Answer: B
NEW QUESTION 45
A technician is upgrading the backup system for documents at a high-volume law firm. The current backup system can retain no more than three versions of full backups before failing. The law firm is not concerned about restore times but asks the technician to retain more versions when possible. Which of the following backup methods should the technician MOST likely implement?
- A. Mirror
- B. Full
- C. Differential
- D. Incremental
Answer: B
NEW QUESTION 46
A help desk technician is troubleshooting a workstation in a SOHO environment that is running above normal system baselines. The technician discovers an unknown executable with a random string name running on the system. The technician terminates the process, and the system returns to normal operation. The technician thinks the issue was an infected file, but the antivirus is not detecting a threat. The technician is concerned other machines may be infected with this unknown virus. Which of the following is the MOST effective way to check other machines on the network for this unknown threat?
- A. Provide a sample to the antivirus vendor.
- B. Manually check each machine.
- C. Run a startup script that removes files by name.
- D. Monitor outbound network traffic.
Answer: B
NEW QUESTION 47
A user calls the help desk to report that none of the files on a PC will open. The user also indicates a program on the desktop is requesting payment in exchange for file access A technician verifies the user's PC is infected with ransorrrware. Which of the following should the technician do FIRST?
- A. Quarantine the system
- B. Disable System Restore
- C. Schedule automated malware scans
- D. Scan and remove the malware
Answer: A
NEW QUESTION 48
While browsing a website, a staff member received a message that the website could not be trusted. Shortly afterward, several other colleagues reported the same issue across numerous other websites. Remote users who were not connected to corporate resources did not have any issues. Which of the following is MOST likely the cause of this issue?
- A. A router was misconfigured and was blocking traffic.
- B. The time or date was not in sync with the website.
- C. A bad antivirus signature update was installed.
- D. An upstream internet service provider was flapping.
Answer: A
NEW QUESTION 49
A user is unable to use any internet-related functions on a smartphone when it is not connected to Wi-Fi When the smartphone is connected to Wi-Fi the user can browse the internet and send and receive email. The user is also able to send and receive text messages and phone calls when the smartphone is not connected to Wi-Fi. Which of the following is the MOST likely reason the user is unable to use the internet on the smartphone when it is not connected to Wi-Fi?
- A. The smartphone's Bluetooth radio is disabled.
- B. The smartphone's SIM card has failed
- C. The smartphone's line was not provisioned with a data plan
- D. The smartphone has too many applications open
Answer: C
NEW QUESTION 50
A user reports that antivirus software indicates a computer is infected with viruses. The user thinks this happened white browsing the internet. The technician does not recognize the interface with which the antivirus message is presented. Which of the following is the NEXT step the technician should take?
- A. Shut down the infected computer and swap it with another computer
- B. Investigate what the interface is and what triggered it to pop up
- C. Call the phone number displayed in the interface of the antivirus removal tool
- D. Proceed with initiating a full scan and removal of the viruses using the presented interface
Answer: D
NEW QUESTION 51
A technician is working with a company to determine the best way to transfer sensitive personal information between offices when conducting business. The company currently uses USB drives and is resistant to change. The company's compliance officer states that all media at rest must be encrypted. Which of the following would be the BEST way to secure the current workflow?
- A. Enable BitLocker To Go with a password that meets corporate requirements
- B. Configure a hardened SFTP portal for file transfers between file servers
- C. Require files to be individually password protected with unique passwords
- D. Deploy a secondary hard drive with encryption on the appropriate workstation
Answer: A
NEW QUESTION 52
Security software was accidentally uninstalled from all servers in the environment. After requesting the same version of the software be reinstalled, the security analyst learns that a change request will need to be filled out. Which of the following is the BEST reason to follow the change management process in this scenario?
- A. A rollback plan can be implemented in case the software breaks an application.
- B. End users can be aware of the scope of the change.
- C. Owners can be notified a change is being made and can monitor it for performance impact. Most Voted
- D. A risk assessment can be performed to determine if the software is needed.
Answer: C
NEW QUESTION 53
Which of the following OS types provides a lightweight option for workstations thai need an easy-to-use browser-based interface?
- A. FreeBSD
- B. Windows
- C. macOS
- D. Chrome OS
Answer: D
NEW QUESTION 54
A company wants to remove information from past users' hard drives in order to reuse the hard drives Witch of the following is the MOST secure method
- A. Deleting all files from command-line interface
- B. Reinstalling Windows
- C. Performing a quick format
- D. Using disk-wiping software
Answer: D
NEW QUESTION 55
A technician is troubleshooting an issue involving programs on a Windows 10 machine that are loading on startup but causing excessive boot times. Which of the following should the technician do to selectively prevent programs from loading?
- A. Manually disable all startup tasks currently listed as enabled and reboot checking for issue resolution at startup
- B. Right-click the Windows button, then select Run entering shell startup and clicking OK, and then move items one by one to the Recycle Bin
- C. Remark out entries listed HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows>CurrentVersion>Run
- D. Open the Startup tab and methodically disable items currently listed as enabled and reboot, checking for issue resolution at each startup.
Answer: A
NEW QUESTION 56
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