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NEW QUESTION # 82
Barry has heard that the government is planning to tighten environmental regulations. He doesn't like the sound of this, as even though some businesses won't be affected that much, he will have to end up paying a lot more to run his business.
Which of the following options would be most effective in preventing the government from imposing such regulation?
Select ALL that apply.
- A. Tell a member of the governing party that he has some unscrupulous information about the party that he'll leak to the press if they go ahead with their plans to impose new regulation.
- B. Make a large donation to the the main opposition party in the hope they'll put pressure on the governing party to not impose the new regulation.
- C. Try and set up meetings with high-ranking members of the government to persuade them to not impose the new regulation.
- D. Make a large donation to the party in power in the hope that they'll abandon their plans to impose new regulation.
Answer: C,D
NEW QUESTION # 83
The secondary objectives of a not-for-profit organisation are economy, efficiency and effectiveness.
Which of the following gives the correct description of each of these?
- A. Economy: Controlling costs.
Efficiency: Achieving objectives at minimum cost
Effectiveness A measure of achievement by reference to objectives - B. Economy: Achieving objectives at minimum cost.
Efficiency: Controlling costs.
Effectiveness A measure of achievement by reference to objectives - C. Economy: Controlling costs.
Efficiency: A measure of achievement by reference to objectives.
Effectiveness: Achieving objectives at minimum cost. - D. Economy Achieving objectives at minimum cost
Efficiency: A measure of achievement by reference to objectives
Effectiveness Controlling costs.
Answer: A
NEW QUESTION # 84
SSS has adopted some outsourcing practices in order to improve efficiency of its operations. One of the managers has been made aware that the supplier is now also working for a competitor. Which TWO of the following should SSS be concerned with regarding the supplier's and ompetitor's new relationship?
- A. Risk of increased transaction costs
- B. Risk of continuity of supply
- C. Risk of loss of confidential information
- D. Risk of losing core competence
Answer: B,C
NEW QUESTION # 85
M is employed by an organisation that operates a chain of high street coffee shops. She has made a decision to purchase a failing cake shop in order to take it over and expand the presence of the organisation in the local are a. According to Mintzberg, which part of the organisation does M belong to?
- A. Strategic apex
- B. Operating core
- C. Techno-structure
- D. Middle line
Answer: A
NEW QUESTION # 86
A manufacturing company had major issues with quality standards and as a result received a number of complaints from its customers.
Due to this the company's senior management has considered some new objectives for the business.
Which of the following comply with all requirements of a SMART objective and will help to overcome this issue?
Select ALL that apply.
- A. To reduce the number of complaints from 754 to 450 as soon as possible
- B. To reduce quality issues significantly within eight weeks.
- C. To reduce defects from 53 per 1000 to 35 per 10,000 within 10 months.
- D. To increase output from 2,500 units per hour to 3,500 units per hour within a year.
- E. To reduce the current level of defects from Oper 1,000 to 35 per 1,000 by the end of the month.
- F. To reduce the number of complaints due to quality issues by 28% by the end of the year.
Answer: C,F
NEW QUESTION # 87
Which of the following would be within the role of an operational line manager?
Select ALL that apply.
- A. Deciding on strategic objectives
- B. Carrying out psychometric testing
- C. Interviewing potential new recruits
- D. Conducting appraisals with staff
Answer: C,D
NEW QUESTION # 88
Which of the following specifically describes experiential marketing?
- A. Experiential marketing uses marketing techniques to motivate employees.
- B. Experiential marketing uses marketing techniques to maximise profits.
- C. Experiential marketing uses marketing techniques to achieve non-commercial goals.
- D. Experiential marketing uses marketing techniques to create an emotional connection between a person and a brand.
Answer: D
NEW QUESTION # 89
There are four stages of development of supply chain management, according to Reck and Long's strategic positioning tool. Which stage of this model does the following description identify?
Emphasis is on better co-ordination between departments and suppliers involving timely communication about changes in price and availability of materials.
- A. The supportive stage
- B. The independent stage
- C. The integrative stage
- D. The passive stage
Answer: A
NEW QUESTION # 90
Company E is renewing the IS within the organisation. This new system will enable all employees to access customer information, orders and credit control status to overcome the lack of integration between departments suffered with the previous system. Managers envisage some resistance to the change and want to try to make the transition as smooth as possible. To achieve this, all employees have been invited to share their ideas of what features the new system should include and how they would like the final interface to work. Which of Kotter, Schlesinger and Sache's methods of dealing with resistance is described above?
- A. Education
- B. Negotiation
- C. Participation
- D. Facilitation
Answer: C
NEW QUESTION # 91
Which of the following statements best describes data extraction?
- A. Examining the data to understand its content formats and structure.
- B. Data being processed into the destination database ready for use.
- C. Storing data in a systematic and logical way ready for further interrogation.
- D. The process of harvesting data from source databases and locations
Answer: D
NEW QUESTION # 92
Which of the following are types of primary research? Select ALL that apply.
- A. Industry magazines
- B. Test marketing
- C. Websites
- D. Informal contacts
- E. Questionnaires
- F. Public records
- G. Observation
- H. Trade associations/professional bodies
- I. Censuses
- J. Previously gathered marketing research
- K. Market surveys produced by external researchers
- L. Books
- M. National and local press
- N. Governments
- O. Published company accounts
- P. Interviews
Answer: B,E,G,P
NEW QUESTION # 93
The psychological contract is by nature:
- A. unwritten and not legally binding.
- B. legally enforceable due to custom and practice.
- C. written as part of a worker's terms and conditions.
- D. renegotiated annually between management and unions.
Answer: A
NEW QUESTION # 94
Working in the finance function of a manufacturer of baked goods, T has been asked to support the monitoring of key performance indicators (KPIs) within the operations function of the company.
Which of the following would be a suitable KPI to help measure quality costs?
- A. Amount of inventory damaged in warehouse storage
- B. Labour utilisation rate in the bakery.
- C. Freight costs per bakery unit sold
- D. Time taken to deliver a customer order
Answer: A
NEW QUESTION # 95
Which of the following are examples of a parallel changeover?
Select ALL that apply.
- A. A multi-storey hotel store that redecorates each level one-by-one, rather than all in one go.
- B. A car manufacturer that trials a new type of automation before replacing the old system with it.
- C. A call centre that moves into its new office overnight, so that it is fully operational the next day.
- D. A supermarket that updates all its checkouts while the store is closed.
- E. A factory that wants to change from a manual to an automated system keeps on some of its manual labour employees whilst implementing the automated system.
- F. A toy manufacturer that has new assembly line staff working at the same time as the old staff before they move on to other roles.
Answer: E,F
NEW QUESTION # 96
JKL is a rapidly growing supermarket chain and is considering merging with a smaller competitor to continue its expansion plans T works within the finance department and is assisting in the decision making process by preparing summary reports concerning the merger.
What level of decision making is T supporting?
- A. Operational
- B. Transactional
- C. Strategic
- D. Tactical
Answer: C
NEW QUESTION # 97
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