Latest SAP C-C4HFSM-91 First Attempt, Exam real Dumps Updated [Oct-2021]
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NEW QUESTION 28
Which of the following are data object types that you can maintain in the master Data Module? Choose Three correct answers.
- A. Service call
- B. Smart form
- C. Service contract
- D. Equipment
- E. Item
Answer: C,D,E
NEW QUESTION 29
Which of the following are typical Field Service Mobile App users? Choose the correct answer.
- A. Managers
- B. Field Service technicians
- C. Dispatchers
- D. Back-office workers
Answer: B
NEW QUESTION 30
Where in the mobile app can a user add pictures'). Choose Two correct answers.
- A. On a service call
- B. On a business partner
- C. In an expense
- D. With a checklist
Answer: C,D
NEW QUESTION 31
As a technician, you want to record expenses. Which objects can you record expenses against? Choose Three correct answers.
- A. Activity
- B. Purchase order
- C. Service call
- D. Business partner
- E. Equipment
Answer: A,C,E
NEW QUESTION 32
Which duties a dispatcher has at least - using Field Service Workforce Management? Choose the correct answer.
- A. Assign Service Call to a technician. 2. Enter Customers Address into Master data. 3. Release Assignment
- B. Assign Service Call to a technician. 2. Release Assignment. 3.Set Service Call 'technically complete'
- C. Open Serive Call. 2.Create assignment reservation 3. Set Service Call 'Financially complete'
- D. Assign Service Call to a technician. 2. Release Assignment. 3. Call technician
- E. Assign Service Call to a technician. 2.Release Assignment. 3. Set Service Call 'Financially complete'
Answer: B
NEW QUESTION 33
What is the recommended browser for the screen configuration tool? Choose the correct answer.
- A. Firefox
- B. Microsoft Edge
- C. Internet Explorer
- D. Google Chrome
Answer: D
NEW QUESTION 34
Which features are available in the smart form designer? Choose Three correct answers.
- A. Create custom elements
- B. Import translations
- C. Preview report
- D. Copy template
- E. Design new icons
Answer: B,C,D
NEW QUESTION 35
Which of the following steps can you perform in the planning board as a dispatcher? Choose Two correct answers.
- A. Create technician skills
- B. Enter materials used
- C. Release assignments
- D. Define core hours.
Answer: C,D
NEW QUESTION 36
Where do I find complete documentation about SAP FSM? Choose the correct answer.
- A. docs.coresystems.net
- B. documents.coresystems.net
- C. helpfiles.coresystems.net
- D. documentation.coresystems.net
Answer: A
NEW QUESTION 37
What can you do using the Data Loader in the Master Data Module? Choose Three correct answers.
- A. Delete Data records
- B. Merge data records
- C. Overwrite data records
- D. Read data records.
- E. Create data records
Answer: B,C,E
NEW QUESTION 38
As a service planner, you are viewing the list of best-matching technicians. What information is displayed? Choose Two correct answers.
- A. Missing skills
- B. Booked assignments
- C. Work time pattern
- D. Availability status
Answer: A,D
NEW QUESTION 39
How can you set up authorizations in the Administration module in SAP Field Service Management?
Choose Two correct answers.
- A. Assign user groups to permissions.
- B. Assign user groups to users.
- C. Assign users to permission.
- D. Assign permissions to used groups
Answer: B,D
NEW QUESTION 40
How Do I notify a technician that he has received a new job? Choose Two correct answers.
- A. I can setup a business rule in the Administration app that automatically sends an e-mail to the technician when a job is released to them.
- B. I can change a company setting which enables Device Notifications
- C. I cannot notify my technician automatically with SAP FSM.
Answer: A,B
NEW QUESTION 41
Which activities can you perform in the Administration module? Choose Two correct answers.
- A. Edit smartfrom templates.
- B. Maintain session configuration
- C. Perform system monitoring
- D. Define service workflow
Answer: B,D
NEW QUESTION 42
Which platforms are supported for the SAP Field Service Management mobile app? Choose Three correct answers.
- A. iOS
- B. Windows desktop
- C. Android
- D. Blackberry
- E. Windows phone
Answer: A,C,E
NEW QUESTION 43
Which statements are correct in regards of approvals inside Workforce Management. Choose Three correct answers.
- A. It is possible to change amount/quantity of efforts prior to approval
- B. Purchase orders are approved when all materials are approved
- C. By assigning permission for approval, all relevant objects appear on the Journal ready for action
- D. Business rules are necessary for activating the approval necessity in a company
Answer: A,C,D
NEW QUESTION 44
How are labels used within the smart forms and Feedback module? Choose the correct answer.
- A. To act as a reference for generating a smart form report
- B. To filter the list of smart forms
- C. To identify the elements in the smart form
- D. To add a label to be to be used as reference by the field engineer
Answer: B
NEW QUESTION 45
Your customer wants that field technicians can record time on their mobile with just one button-click.
What feature has to be activated and configured in Core systems Field Service in order to satisfy your customer? Choose the correct answer.
- A. Checkout Feature
- B. GPS tracking Feature
- C. Activity Feedback Feature
- D. Workflow Steps Feature
- E. Check in Feature
Answer: E
NEW QUESTION 46
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