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NEW QUESTION 12
Recruiters want to visualize the number of prospective students at various stages in the recruitment process.
Which report chart should the consultant implement?
- A. Application Tabular report
- B. Opportunity Funnel report
- C. Education History dashboard
- D. Program Enrollment dashboard
Answer: A
NEW QUESTION 13
Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.
Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?
- A. Company phone
- B. Student number
- C. Company name
- D. Email address
Answer: B
NEW QUESTION 14
The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.
Which two options should the consultant recommend to meet the requirement?
Choose 2 answers.
- A. Live Chat
- B. Bots
- C. Knowledge
- D. Queues
Answer: A,B
NEW QUESTION 15
An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available .......... directly from a portal.
Which feature should the consultant recommend to meet the requirement?
- A. Email to Case
- B. Success Teams
- C. Advising Pools
- D. Early Alerts
Answer: D
NEW QUESTION 16
A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?
- A. Parent campaigns
- B. Campaign member
- C. Campaign influence
- D. Campaign hierarchy
Answer: B
NEW QUESTION 17
A university plans to use a sandbox for staff training. Since sandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous.
What should the consultant recommend to ensure that student information remains private?
- A. Salesforce Shield
- B. Formula Fields
- C. Salesforce Data Mask
- D. Event Monitoring
Answer: C
NEW QUESTION 18
A university has hired a consultant to help it plan the campus's enterprise roadmap for Salesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture.
What should the consultant do first lo assess the situation?
- A. Install EDA into one of the production environments.
- B. Submit a Salesforce Support case to merge orgs.
- C. Create a new Salesforce org using EDA as the foundation.
- D. Document solution requirements from the groups involved.
Answer: A,B
NEW QUESTION 19
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school want to be able to send SMS messengers to parents.
Which solution should the consultant recommend to meet the requirement?
- A. Social Studio
- B. App on the AppExchange
- C. Parbot
- D. Education Data Architecture
Answer: D
NEW QUESTION 20
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
- A. Trailhead
- B. partner Community
- C. Salesforce Trust website
- D. Setup Menu
Answer: A
NEW QUESTION 21
An Admissions office wants to digitize and automate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce.
Which solution should the consultant recommend to meet the requirement?
- A. App on the AppExchange
- B. Email-to-case
- C. Process Builder
- D. Salesforce Files
Answer: C
NEW QUESTION 22
A large university has a Career Service Center that provides career advice to current students and alumni.
Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?
- A. Queue Management
- B. Success Teams
- C. Assignment Rules
- D. Appointment Scheduling
Answer: A
NEW QUESTION 23
A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment.
The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?
- A. A new Program Enrollment record will automatically be created when a new Contact is created.
- B. The recommended default Account record is the Administrative Account record type.
- C. Contact are private only to Administrative Account record type.
- D. Multiple address management can only be enabled for the House Account record type.
Answer: D
NEW QUESTION 24
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?
- A. Appointment Topic
- B. Alert Reason
- C. Success Plan Type
- D. Case Status
Answer: A
NEW QUESTION 25
The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
Which Marketing Cloud product should the consultant recommend?
- A. Interaction Studio
- B. Advertising Studio
- C. Social Studio
- D. Email Studio
Answer: C
NEW QUESTION 26
A college is interested in a Salesforce.org Open Source Common project they read about on the Power of Us Hub. The college wants to know the benefits of an open source solution supported by the Open Source Commons.
What is one benefit of Open Source Common Projects the consultant can share with the college?
Choose 1 answer.
- A. Projects are owned solely by Salesforce.org.
- B. Projects focus on replacing paid solutions.
- C. Projects allow only a few participants.
- D. Projects go through a Salesforce Security review.
Answer: C
NEW QUESTION 27
A college wants to extend its existing Education Data Architecture org to support the Advancement department's fundraising needs.
What should the consultant recommend to meet the requirement?
- A. Nonprofit Success Pack
- B. Gift Entry Manager
- C. Elevate
- D. Giving Pages
Answer: C
NEW QUESTION 28
International Programs wants to track the emergency contacts for students who are studying abroad.
Which functionality should a consultant implement to meet this requirement?
- A. Affiliations
- B. Success Teams
- C. Relationships
- D. Household Accounts
Answer: B
NEW QUESTION 29
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