Promotions appear on unfixed dates, often around major festivals. Candidates who check the ExamTorrent website from time to time regularly catch EXIN ITIL Foundation (syllabus 2011) discounts.
EXIN EX0-117 Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | EXIN ITIL Foundation Examination (Syllabus 2011) |
| Exam Number: | EX0-117 |
| Related Certifications: | ITIL Managing Professional (ITIL 4 equivalent track) ITIL Expert ITIL Intermediate Level |
| Passing Score: | 65% |
| Certificate Validity Period: | Lifetime (no expiration under ITIL v3/2011 certification scheme) |
| Exam Format: | Multiple choice |
| Available Languages: | German, Dutch, English, French, Spanish |
| Exam Duration: | 60 minutes |
| Real Exam Qty: | 40 |
| Recommended Training: | ITIL Foundation Training (AXELOS-aligned providers) EXIN Accredited Training Providers |
| Exam Registration: | EXIN Official Certification Portal |
| Sample Questions: |  |
| Exam Way: | Computer-based exam available online (proctored) or at authorized test centers |
| Pre Condition: | No formal prerequisites required; basic IT service management knowledge is recommended. |
| Official Syllabus URL: | https://www.exin.com |
EXIN EX0-117 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Design | - Design coordination - Availability and capacity management - Service level management - Service catalog management |
| Continual Service Improvement | - Service measurement and reporting - 7-step improvement process |
| Service Strategy | - Financial management for IT services - Service portfolio management - Demand management |
| Service Transition | - Service asset and configuration management - Release and deployment management - Change management |
| Service Lifecycle Introduction | - Overview of ITIL concepts and structure - Service lifecycle principles |
| Service Operation | - Incident management - Event management - Request fulfillment - Problem management |
Common Questions About EXIN ITIL Foundation (syllabus 2011)
We keep our pricing preferential for candidates and run sales promotions on unfixed dates, often around major festivals. Regular customers across many countries already watch the site for these offers, and keeping an eye on the ExamTorrent homepage is the easiest way to buy EXIN ITIL Foundation (syllabus 2011) at a friendlier price.
Everything runs online. As soon as you pay, our system records your information, encrypts it to protect your personal details from leaking, and sends the EXIN ITIL Foundation (syllabus 2011) files to your registered email. The whole process takes only a few minutes, so you can begin studying almost immediately after payment.
The EX0-117 exam contains 40 questions within 60 minutes minutes. Rehearsing under the same time limit on the ExamTorrent engine builds the pacing habits you will need.
- Service Strategy ()
- Service Lifecycle Introduction ()
- Service Transition ()
Allocate your study hours in proportion to each topic's weight.
The package includes 238 practice questions for the EX0-117 exam, all with verified answers and available in three formats.
No formal prerequisites required; basic IT service management knowledge is recommended.
ITIL Foundation Training (AXELOS-aligned providers): Visit official page
EXIN Accredited Training Providers: Visit official page
EXIN Official Certification Portal: register for EX0-117
EXIN ITIL Foundation (syllabus 2011) Sample Questions:
Consider the following list:
1.Change authority
2.Change manager
3.Change advisory board (CAB)
Which one of the following is the BEST description of the items above?
- A. Roles, people or groups
- B. Functions
- C. Teams
- D. Job descriptions
Correct Answer: A 🗳️
Which of the following is an enabler of best practice?
- A. Standards
- B. Internal experience
- C. Academic research
- D. Technology
Correct Answer: D 🗳️
A process owner is responsible for which of the following?
1.Defining the process strategy
2.Assisting with process design
3.Improving the process
4.Performing all activities involved in a process
- A. All of the above
- B. 1, 2 and 3 only
- C. 1, 2 and 4 only
- D. 2, 3 and 4 only
Correct Answer: B 🗳️
The remediation plan should be evaluated at what point in the change lifecycle?
- A. Before the change is approved
- B. After implementation but before the post implementation review
- C. Immediately after the change has failed and needs to be backed out
- D. After the post implementation review has identified a problem with the change
Correct Answer: A 🗳️
Which process is involved in monitoring an IT service and detecting when the performance drops below acceptable limits?
- A. Service catalogue management
- B. Service asset and configuration management
- C. Problem management
- D. Event management
Correct Answer: D 🗳️
Viewing page 1 out of 48 pages.
Viewing questions 1-5 out of 238 questions.
Alberta 
Gordon 
Gail 
Murphy 
Claire 
Oswald 
Lynn 
Olivia 
Delia 
Lewis 
Marguerite 
Yvette 
Noah 
Leif 
