Section 3

This section contains 15 multiple-choice questions divided into 6 topics that are grouped into 3 subtopics: Voice mail systems, data networks, and telecommunications management systems.

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Prerequisites of BICSI RCDD Certification Exam

The candidate must have a valid degree in an area related to communications or computer-related technologies. He/she must also have knowledge of the above-listed specialized areas. The candidate must also possess at least 6 months of experience working in a technical support environment. If the candidate only has 4 years of experience, then he/she can volunteer for training at various BICSI training centers located throughout the United States and participate in online and classroom-based training courses.

Reference: https://www.bicsi.org/double.aspx?l=2558&r=2560

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Section 4

This section contains 16 multiple-choice questions divided into 6 topics that are grouped into 3 subtopics: Voice services, voice over data networks (VoDN), and voice/data gateway.

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