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SAP E_HYCPS_60 Exam Syllabus Topics:

SAP Certified Product Support Specialist - SAP Hybris Commerce 6.0 Sample Questions:

1. Which of the following are necessary for the creation of a customized order process definition:

A) a process definition XML file
B) an assignment to an active catalog version
C) a process definition resource (ProcessDefinitionResource) entry in the Sprint XML file
D) a Spring bean definition for each process action

2. Which of the following statements are true of both vouchers and promotions?

A) they can be restricted to specific users and products so that they only discount prices under certain conditions (https://wiki.hybris.com/display/release5/Voucher+Module+-+End+User
+Guide#VoucherModule-EndUserGuide-DateRestriction and https://wiki.hybris.com/ display/release5/Key+Concepts+of
+Promotions#KeyConceptsofPromotionsRestrictions ) ! !
B) they have the status "potential" and "fired" (Comment - wrong because voucher doesn't potential or fired status it's only for promotion)
C) they can be applied to the total order or to individual products (Comment -
https://wiki.hybris.com/display/release5/Voucher+Module+-+End+User
+Guide#VoucherModule-EndUserGuide-Typesandattributes - The
calculation of the discount called for by a given voucher is done on the total value of the applicable product prices, inclusive of VAT. Since vouchers can be restricted to apply to certain products only there may be order entries in an order that qualify as non-applicable products. Such products are then not subject to the voucher discount rules. https://wiki.hybris.com/display/release5/Key+Concepts+of
+Promotions#KeyConceptsofPromotions-Restrictions - For each promotion, a discount is added either to the order or to the item to adjust the order/item total to apply the savings the user should receive following the application of the promotion.)
D) They can be restricted by date and/or time

3. How would you enable cancellation from a particular Order status? For example, a "paid" order might be cancellable, but a "shipped" order might not be. Select all that apply.

A) by implementing a strategy which maps order statuses to possible order cancel states (OrderCancelStateMappingStrategy)
B) by implementing a cancel executor for the order status (OrderCancelRequestExecutor)
C) by adding a dedicated order cancellation handler ( OrderCancelRecordsHandler)
D) by adding a new order cancel state (OrderCancelState)

4. Assuming a default configuration, complete the following sentence correctly: With advanced personalization in hybris, a customer segment is subjected to evaluation...

A) only during catalog version synchronization
B) when its parent has been evaluated
C) Only when in "full processing" mode
D) When it is active

5. What are the services provided by Payment Service Providers?

A) traceability across entire transactions
(https://wiki.hybris.com/display/release4/payment+Extension+-+Technical+Guide - Search Payment History data )
B) automatic linking of merchant product data to price comparison services
C) repeatable transaction via secure storage of customer card details
D) transaction authorization of customer payments

Solutions: