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Simens STI-884 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Process & Competitive Positioning | - Competitive differentiation in SMB UC market - Value-based selling techniques |
| Topic 2: Customer Requirements & Solution Design | - Scalability and migration strategies - Cost optimization and ROI in SMB deployments |
| Topic 3: Small & Medium Business Sales Fundamentals | - SMB market positioning and customer segmentation - Sales strategy for SMB communication solutions |
| Topic 4: IP Telephony & Network Fundamentals | - VoIP basics and SIP concepts - SMB telephony system deployment models |
| Topic 5: Siemens OpenScape SMB Solutions | - Unified Communications for SMB customers - OpenScape Office architecture and capabilities |
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
1. Which IP communications system is best suited for small businesses with up to 30 users?
A) HiPath 4000
B) HiPath Open Office Entry Edition (EE)
C) HiPath 7000
D) HiPath 3000
2. Which best describes the IT-based communications principle of Open Communications?
A) IT-based open Communications can be implemented in various forms such as Managed and Hosted Services.
B) IT-based open Communications uses the latest technology to provide innovative business continuity services to your customer.
C) IT-based open Communications means a strong commitment to SIP and LINUX, a clear focus on IT-oriented deployments.
D) IT-based open Communications enables integration of mobile communications and location independence across networks.
3. Which best describes corporate governance?
A) It involves helping your customer acquire and retain customers by enhancing customer experience.
B) It involves enabling employees to work virtually, thereby reducing the organization's relocation costs.
C) It involves meeting regulatory requirements and mitigating risks at every level - through operations, data policies, and communications architecture.
D) It involves having the right communications services and solutions to help your customers respond faster to their own customers' demands.
4. What are the basic tasks of an operating system? (Choose three)
A) Prioritizing system requests.
B) Processing system data and user input.
C) Protecting input and output devices.
D) Controlling and allocating memory.
5. Which options describe how HiPath OpenOffice ME increases employee productivity? (Choose two)
A) Presence status enables easier collaboration and faster customer service.
B) Intuitive wizards, pre-loaded software and applications only need activation.
C) The Call Me! feature allows making calls using cheaper call tariffs.
D) On-site mobility gives freedom to employees who cannot be tied to their desks and avoids missed calls.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A,B,D | Question # 5 Answer: A,D |








