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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Retail and Hospitality Solutions Overview | 15-20% | - Industry trends and challenges in retail/hospitality - Value proposition of HP solutions - HP portfolio introduction for retail and hospitality |
| Sales Strategy and Customer Engagement | 15-20% | - Proposal development and closing techniques - HP solution positioning and competitive differentiation - Identifying customer needs and pain points |
| HP Mobile and Self-Service Solutions | 20-25% | - Integration with back-end systems - Self-service kiosks and check-in solutions - Mobile POS and handheld devices |
| HP Point of Sale (POS) Solutions | 25-30% | - POS system integration and deployment - HP POS hardware solutions (ElitePOS, rp series) - Customer use cases and ROI scenarios |
| HP Infrastructure and Software Solutions | 15-20% | - HP hardware infrastructure (servers, storage) - Software and management solutions - Security features and compliance |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. An OEM Healthcare customer is looking for a long lifecycle, hardened device that is IEC 60601-1 compliant. Which HP Engage system would you recommend?
A) HP Engage Mini
B) HP Engage Go 13.5"
C) HP Engage Flex Pro G2
D) HP Engage One Pro
2. In which of these use cases would you chose a HP Engage device? (Select two.)
A) Operating system choice
B) Hardened design
C) Single user
D) Conferencing options
3. A customer is looking for a POS system that has the ability to recover the image automatically over the network in case of a cyber-attack or image corruption. Which HP security solution would you recommend?
A) HP Image Assistant
B) HP Sure Recover
C) HP Sure Start
D) HP Anyware
4. Which types of displays does HP offer? (Select all that apply.)
A) 6.6" display
B) Touch displays
C) Non-touch displays
D) 2x20 displays
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,B | Question # 3 Answer: B | Question # 4 Answer: B,C,D |
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