Certifying more than one exam in 2026? Contact ExamTorrent with your exam codes for a bundle discount on the Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation set and beyond — 62 practice questions included.
Avaya 6207 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation Exam |
| Exam Number: | 6207 |
| Real Exam Qty: | 60-62 |
| Exam Price: | Approx. $125-$150 USD (standard Avaya exam rate) |
| Exam Format: | Multiple Choice, Scenario-based |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Related Certifications: | Avaya Aura Contact Center Implementation Avaya Aura Contact Center CCT and Multimedia Implementation |
| Passing Score: | Not publicly disclosed |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Official Avaya ACR & AQM Implementation Training Avaya Aura Contact Recording Documentation |
| Exam Registration: | Avaya Certification Portal Pearson VUE (former delivery partner) |
| Sample Questions: | ![]() |
| Exam Way: | Proctored exam, delivered via authorized testing centers or online proctoring; retired since Feb 28, 2025 |
| Pre Condition: | No mandatory prerequisite exams; recommended: 6-12 months hands-on experience with Avaya Aura Contact Center, ACR and AQM solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/services-training/certification/ |
Avaya 6207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Quality Monitoring Configuration | 20% | - Evaluation forms, scoring and calibration - Agent and supervisor role setup - Workflow and evaluation process configuration - Reporting and dashboard setup |
| Solution Architecture and Licensing | 20% | - Deployment models and supported environments - Avaya Aura Quality Monitoring (AQM) architecture and components - Licensing models and requirements - Avaya Aura Contact Recording (ACR) architecture and components |
| Installation and Initial Configuration | 25% | - Integration with Avaya Aura Communication Manager - Server installation and database setup - Initial system configuration and setup - Hardware and software prerequisites |
| Maintenance, Troubleshooting & Security | 10% | - Common issues and resolution methods - Security, compliance and access management - System backup and restore procedures - Performance monitoring and log analysis |
| Contact Recording Configuration | 25% | - Replay, retrieval and access controls - Storage management and retention policies - Call capture methods and protocols - Recording policies and rule configuration |
6207 Exam: Your Questions, Answered
The Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation blueprint spans 5 domains — including Installation and Initial Configuration (25%), Contact Recording Configuration (25%), Quality Monitoring Configuration (20%). Spend your hours where the percentages are; the full outline above lists every subtopic.
Yes:
After any official course, verify retention with the 62 practice questions for the Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation — scored simulation shows what lectures can't.
Approx. $125-$150 USD (standard Avaya exam rate) per attempt, Not publicly disclosed to pass. Retakes bill the full fee again, so make the first attempt the prepared one — rehearse with the 62 practice questions from ExamTorrent until the mark is comfortably behind you.
Through the vendor's official channels:
The Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation is delivered Proctored exam, delivered via authorized testing centers or online proctoring; retired since Feb 28, 2025 — choose the option that fits your schedule.
90 minutes for 60-62 questions. Train the pace, don't guess it: the ExamTorrent software and online engines simulate the real test scene and score your performance, so exam day holds no surprises.
No mandatory prerequisite exams; recommended: 6-12 months hands-on experience with Avaya Aura Contact Center, ACR and AQM solutions Vendors adjust eligibility rules over time — verify the current requirements on the official page (official 6207 exam page) before registering.
Files first: payment triggers an automatic email within a minute — download on unlimited devices, and contact our round-the-clock team if nothing arrives within 2 hours (check spam). Failure is covered: take the corresponding 6207 exam within 60 days of purchase, and if you don't pass, email a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam — we handle it quickly, with the full refund processed within 7 days. Exclusions: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. You may instead exchange for two equal-value products free.
Yes — download the free Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation demo and inspect real questions before paying. Your purchase then stays valid for 365 days with free updates throughout, renewable afterward at 50% off.
The Avaya Aura Contact Recording and Avaya Aura Quality Monitoring Implementation is Avaya's official exam for the Avaya Certified Implementation Specialist (ACIS) certification, at the Specialist level. It validates practical, job-relevant skills — which is why employers shortlist certified candidates. Related credentials include Avaya Aura Contact Center Implementation, Avaya Aura Contact Center CCT and Multimedia Implementation.








