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Avaya 3302 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Contact Center Control Manager Implementation and Maintenance Exam |
| Exam Number: | 3302 |
| Available Languages: | English |
| Recommended Training: | Avaya Learning and Certification Portal |
| Exam Registration: | Avaya Education Services |
| Sample Questions: |  |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 3302 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution Architecture and Components | - Avaya Contact Center Control Manager architecture overview
|
| Topic 2: Maintenance and Troubleshooting | - System monitoring and diagnostics
|
| Topic 3: Administration and Configuration | - System configuration management
|
| Topic 4: Security and Compliance | - Security configuration
|
| Topic 5: Installation and Deployment | - System installation procedures
|
3302 Exam FAQ: Crafted Carefully, Delivered Fast
The 3302 exam is a Avaya certification exam validating the Avaya Contact Center Control Manager Implementation and Maintenance syllabus shown above. Candidates in 2026 start with ExamTorrent's 70 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
The official Avaya Contact Center Control Manager Implementation and Maintenance outline defines 5 domains. The leading three are Installation and Deployment, Security and Compliance, and Administration and Configuration. The full list is in the topics section above, and ExamTorrent's 70 practice questions cover each one.
The Avaya Contact Center Control Manager Implementation and Maintenance exam welcomes candidates from different ages and fields; Avaya sets any formal requirements. Verify the current rules on the official Avaya exam page before registering.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 70 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
Scoring and fees are published by Avaya and may change; verify the current figures on the official site.
Avaya recommends these training resources for the Avaya Contact Center Control Manager Implementation and Maintenance exam:
Follow the training with steady self-testing — the 70 practice questions from ExamTorrent help you apply theory and fill any gaps the training leaves.
The official Avaya page publishes the current question count and duration; review it before your test date.
ExamTorrent issues a full refund if you take the Avaya Contact Center Control Manager Implementation and Maintenance exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Register for the Avaya Contact Center Control Manager Implementation and Maintenance exam through these official channels:
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Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:
A company has deployed Avaya Contact Center Control Manager (ACCCM) with an Avaya Communication Manager (CM) solution. The administrator would like to assign specific permissions to a specific user. How can the administrator assign the permissions?
- A. Assign multiple roles to the user to customize permissions.
- B. Assign the user a role and then customize the role for that user only in the permissionstab.
- C. The administrator must assign the user with the correct group. Permissions areassignedat the group level only.
- D. Create a custom role and assign the user to the role.
Correct Answer: D 🗳️
You are configuring an Avaya Contact Center Control Manager (ACCCM) solution for a customer. One of the first components to be provisioned is the Location. In general, which three elements are configured to a Location? (Choose three.)
- A. OrganizationHierarchy teams
- B. ACCCM Dial plans
- C. Organization Hierarchy sites
- D. Products
- E. Administrators
Correct Answer: B,C,E 🗳️
A customer deployed Avaya Contact Center Control Manager (ACCCM) with a communication Manager (CM) solution. The administration is building user profiles to be shared between the ACCCM database and the CM server. What is the first step that will be performed in the integration flow from ACCCM to the CM?
- A. SSH connection
- B. XML request is sent from the web to ACCCM Provisioning
- C. Login to CM.
- D. Add profile in CM.
Correct Answer: C 🗳️
You are installing Avaya Contact Center Control Manager (ACCCM).
What are your options for frequency of synchronization in configuring the Synchronizer Service Interval?
- A. daily, or the number of seconds you select
- B. monthly, weekly, daily
- C. dally, hourly, or half-hourly
- D. dally, orthe number of minutes you select
- E. weekly,daily,hourly
Correct Answer: C 🗳️
You have been asked to configure the Avaya Contact Center Control Manager (ACCCM) server to integrate with Avaya Call Recorder. You have completed the configuration and you are trying to add a Recorded Extension-Conferenced to Avaya Call Recorded. ACCCM is giving the below message when you save the extension:
WFO: Object reference not set to an instance of an object. WFO: Error saving CSCM Recorder item (Extension) number = 1000001) to CSCM serve http://l35.122.17.185:8080.
Which two statements describe the causes of this problem? (Choose two.)
- A. The databaseusername was not configured correctly.
- B. The database passwordwas notentered correctly.
- C. The web service userpassword was not configured correctly.
- D. The CallRecorded wasnot added to the location.
Correct Answer: C,D 🗳️
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