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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which is the most effective way to assess sales team benefits from an enhanced wireless and security infrastructure?

A) Follow a structured evaluation plan to capture data on productivity, effectiveness, and improved controls.
B) Analyze the work patterns for the top 15% of users according to network access volume.
C) Interview a random set of users, and ask for their informal estimate of time savings.
D) Ask the sales leader to define the productivity improvement gain they need to gain support for a business case.

2. Which is true regarding mapping solutions and capabilities?

A) You should allocate your project efforts so you can promote the highest number of solution features in a recommendation to the customer.
B) You should focus your time and the customer's attention on a few capabilities that make a strong impact.
C) You should ask the customer's IT leader to identify which capabilities they need more details about in order to plan installation activities.
D) You should prioritize those capabilities for which Cisco has the biggest competitive advantage over other IT firms.

3. A reference model provides value through which two features? (Choose two.)

A) Diverse vocabulary to describe different situations
B) Mapping of issues to specific steps in a process flow diagram
C) Structured approach to aligning business and IT
D) Standard set of documentation
E) Case examples across industry verticals

4. You are conducting a project jointly with the customer IT manager for a Customer Division Executive. Which statement is true about presenting recommendations to an Executive?

A) Present ideas which are aligned to the customer's strategy and are realistic to implement
B) Recommendations involving process changes should be presented by the IT manager or another internal employee
C) For all recommendations, include a request of funding to conduct a deeper analysis of benefits
D) Present only the ideas which require the IT manager to seek new budgets / funding

5. A Line of Business executive wants to gain their team's support for a new approach to customer service. What does a Business Model Canvas help them convey?

A) The company's current value chain
B) A prioritized list of current pain points
C) Target state capabilities
D) Best practice metrics and industry benchmarks

Solutions: