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Cisco 820-422 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Business-Focused Architecture Engagements | - Stakeholder engagement and alignment - Customer business requirements analysis - Business outcomes definition |
| Topic 2: Transformative Architecture Design | - Solution architecture mapping to business goals - High-level design validation - Technology selection and justification |
| Topic 3: Cisco Architecture Methodologies | - Lifecycle engagement models - Cisco architecture frameworks |
| Topic 4: Service and Solution Positioning | - Customer adoption strategies - Value proposition development |
Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:
1. What are the three phases of Transformative Networking, in the correct order?
A) Discovery,Preparation,Delivery
B) Engagement,Delivery,Proposal
C) Preparation,Discovery,Proposal
D) Engagement,Discovery,Delivery
2. Which statement about a network assessment is accurate?
A) Performed by only by using Cisco Discovery Services
B) Only available in Cisco Prime
C) Can be performed by using any appropriate management and inventory discovery tool
D) Can only be performed with tools that cover Cisco and competitor footprints
3. Which three options correctly describe the role of a subsequent node in a Cisco Unified CallManager 5.0 cluster? (Choose three.)
A) Maintains read-only copies of the configuration database
B) Collects CDRs
C) Replicates the database to other Cisco Unified CallManager servers
D) Processes IP telephony calls
4. When using unicast music on hold, how many streams will be sent to endpoints if a corporate marketing department has a customized message that is played whenever a customer is placed on hold?
A) one for each message in the music on hold system
B) one per instance of music on hold in the server
C) one
D) one for each endpoint placed on hold
5. What is the main objective of using 'Process Questions' in information gathering activities?
A) Allows you a way to give extra attention to key stakeholders
B) Allows you a way to ensure the customer is comfortable with the how you're conducting an interview
C) Gives a way to double-check your understanding of what several customers have \told you
D) Gives a way for you to learn more about the size of a problem or situation under discussion
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A,B,D | Question # 4 Answer: D | Question # 5 Answer: B |







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