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Avaya 7004-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Maintenance and Troubleshooting | - System recovery procedures - Alarm handling and diagnostics |
| Topic 2: IP Peer Networking | - Network topology and configuration - Signaling and connectivity |
| Topic 3: Upgrades and Lifecycle Management | - System patching and maintenance operations - Software upgrade procedures |
| Topic 4: CS 1000 System Architecture | - Integration with Avaya Aura® environment - Core components and system roles |
| Topic 5: Dial Plan and Numbering Plans | - NARS and dialing plan configuration - Location codes and routing design |
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
1. Click the Exhibit button.
Consider the a customer's dialing plan shown in the exhibit, which detail on-net and off-net dialing requirements:
TIE trunks between Location A and Location B are currently out of service.
TIE trunks between Location B and Location D are currently out of service.
All over TIE trunks are fully functional.
Which route will a call to LOC 304-2001 take if it originates from location B?
A) The call will not leave the originating PBX
B) TIE AB to Location A.
C) TIE BD to Location D.
D) TIE BD to Location D, then TIE CD to Location C then TIE AC to Location A
2. Which Overlay (LD) is used to find an unused card slot (LUC) for a new Digital Line Card that will support five digital telephones?
A) LD 81
B) LD 21
C) LD 20
D) LD 22
3. Click the Exhibit button.
A customer wants to allow a station user to save an incoming number (Off-Net, Local Number) to their Personal Directory and afterwards use it to place an outgoing call without having to perform an manual manipulation to the number.
Consider the customer dialing plan shown in the exhibit.
Communication Server 1000 is configured for DAPC = YES in the Route Data Block.
With reference to the DAPC Table options in the exhibit, which Dial Access Prefix on CLID (DAPC) table should be used?
A) Table 1
B) Table 3
C) Table 4
D) Table 2
4. Click the Exhibit button.

Given a customer's Coordinating Dialing Plan shown in the exhibit, if a Station user at CDP Switch #2 dials 327-3249, which route list used and where will the call terminate?
A) Route List 5 will be utilized and the call will terminate at CDP Switch #2
B) Route List 10 will be utilized and the call will terminate at CDP Switch #3
C) Route List 2 will be utilized and the call will terminate at CDP Switch #2
D) Route List 1 will be utilized and the call will terminate at CDP Switch #3
5. Click the Exhibit button. %
You are asked to review the existing trunk information for your customer.
According to the Element Manager screen capture shown in the exhibit, which type of trunk is this?
A) Recorder Announcement
B) Central Office Trunk
C) Direct Inward Dial
D) Virtual Trunk
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: D |








