Certification Path

Internetwork Fundamentals ICND1 and ICND2 or CNNABC or basic IP telephony CICD can act as a prerequisite for this exam.

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Conclusion

To sum up, the Cisco 500-052 exam is the perfect way for professionals such as network operation managers or system integrators that work with Cisco Unified CCX to enhance their skills and understanding of the Cisco contact center express deployments for version 11.0. Furthermore, architects, system engineers, and other support staff can get a boost through this test writing including a basic understanding of processes related to installation, monitoring as well as maintenance of a Cisco Unified CCX system.

Now that you are familiar with the exam procedure in detail, all you have to do is make a decision and start preparing. The result you get from taking the Cisco 500-052 exam is worth the time invested. It's in your hands!

Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/uccxd.html#~overview

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