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IBM C9020-970 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Requirements and Alignment | - Gathering Customer Storage Use Cases - Aligning Solutions to Customer Needs |
| Topic 2: Sales Skills and Solution Positioning | - Consultative Selling Approach - Competitive Differentiation - TCO/ROI Fundamentals - Feature/Benefit Articulation |
| Topic 3: IBM Enterprise Storage Product Knowledge | - IBM Spectrum Storage Suite - IBM SAN Volume Controller - Software-Defined Storage Concepts - IBM Flash and Hybrid Storage Solutions |
IBM Enterprise Storage Sales V4 Sample Questions:
An IBM i customer is interested in an all-flash solution to help with performance and latency in its environment.
Whichadvantagedoes the FlashSystem V840 have overtheother flash solutions in this environment?
- A. Native i support
- B. Deduplication
- C. Support for VIOS
- D. Compression
A sales person is presenting IBM Spectrum Scale to a prospect. The prospect has never heard of IBM Spectrum Scale and raises the concern that this is a new product.
Which two responses can a sales person use to alleviate the prospect's concern? (Choose two.)
- A. IBM has been a leader in storage virtualization for more than 12 years.
- B. IBM Spectrum Scale is inexpensive using only non-intelligent SAS disk arrays configured in a highly redundant manner.
- C. IBM is ranked number 1 by IDC from the 2ndquarter of 2014 for Software Defined Storage.
- D. IBM Spectrum Scale is a fixed configuration optimized for the customer's environment.
- E. IBM Spectrum Scale has been used for many years for high-performance computing environments.
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What is an advantage of IBM XIV compared to EMC VMAX?
- A. Ease of management
- B. Fully automated software tiering
- C. Professional migration services
- D. Software priced by capacity
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Which tool does a sales specialist use to address customer concerns about performance?
- A. ROINow!
- B. TCONow!
- C. Capacity Magic
- D. Disk Magic
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A customer asks you if IBM has a self-service cloud provisioning solution.
Which solution should you recommend?
- A. Elastic Storage
- B. IBM Spectrum Protect
- C. IBM SmartCloud Storage Access
- D. OpenStack
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