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IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

1. What does improved serviceability refer to in relation to theIBM SurePOS 5x5 models?

A) having on-site service, 24 hours a day, seven days a week, same day responsetime
B) having the virtually tool-less design of several components
C) having rigorously tested each component used in the systems to ensure a longer life span
D) having on-site service, 24 hours a day, five days a week, next day response time

2. What is the best way to clean an IBM SurePOS 5x5 touch screen?

A) use a damp sponge moistened with hot water and a small amount of non-abrasive cleaner
B) use isopropyl alcohol or a mild liquid glass cleaner and a soft cloth
C) use a chlorine-based window cleaner and soft cloth
D) use a common ammonia-based window cleaner and a soft cloth

3. To visually determine if the IBM SurePOS 565 has a PC card installed in the PC card slot, where should a technician look?

A) with the touch screen facing the technician, rotate it down as far as it can go and then inspect on the top of thesystem
B) with the touch screen facing the technician, rotate it back as far as it can go and then inspect on the bottom of the system
C) the lower right side of the system with the touch screen facing the technician
D) the lower left side of the system with the touch screen facing the technician

4. What are three Field Replaceable Units (FRUs) for the main system display? (Choose three.)

A) the entire display
B) the LCD assembly
C) the backlight bulbs
D) the video memory
E) the front bezel
F) the video card

5. Which three Field Upgradeable Units exemplify the "virtuallytool-less" design of the IBM SurePOS 5x5? (Choose three.)

A) system board
B) optional secondary video adapter
C) display panel
D) I/O cover
E) integrated 2x20 customer display
F) processor

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