The BCP-420 exam, officially known as BlackBerry Maintaining BlackBerry Enterprise Server/Microsoft Exchange, is the BlackBerry test that leads to the BlackBerry Certified Support Specialist certification at the Intermediate / Professional level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as BlackBerry Certified System Administrator.

The BCP-420 exam contains 60-90 questions, and you have 90-120 to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the ExamTorrent test engines are the most reliable way to build that rhythm.

The passing score for the BCP-420 exam is Approx 70%, and the official registration fee is USD 150 - 200. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.

Basic knowledge of Microsoft Exchange Server, Windows Server administration, and BlackBerry infrastructure

You can book the BCP-420 exam through the official registration channels below:

• Pearson VUE (historical)

Exam delivery: Authorized testing center (Pearson VUE) or online proctored; exam retired. Seats at popular test centers fill quickly, so schedule early once your preparation is on track.

BlackBerry recommends the following training options for BlackBerry Maintaining BlackBerry Enterprise Server/Microsoft Exchange candidates:

• BlackBerry Official Training (archived)

Pair any course with the 102 practice questions from ExamTorrent to measure how ready you really are before paying the exam fee.

Yes. A free PDF demo of the BlackBerry Maintaining BlackBerry Enterprise Server/Microsoft Exchange questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.

If you take the corresponding BCP-420 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.

The official BlackBerry Maintaining BlackBerry Enterprise Server/Microsoft Exchange outline is organized into 5 domains. The first three are:

• Troubleshooting — 15% of the exam
• Monitoring & Maintenance — 15% of the exam
• Installation & Configuration — 25% of the exam

See the complete exam topics section above for the full outline and the weighting of every domain.