Reading notes is one thing; sitting a timed, exam-style session is another. The ExamTorrent test engines for the Apple OS X Support Essentials 10.10 (9L0-422) recreate the pressure of the real testing environment, so the format feels familiar long before exam day.
Apple 9L0-422 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | OS X Support Essentials 10.10 |
| Exam Number: | 9L0-422 |
| Exam Price: | $149–$150 USD |
| Exam Duration: | 120 minutes |
| Related Certifications: | Apple Certified Technical Coordinator (ACTC) 10.10 |
| Exam Format: | Interactive questions, Multiple-choice, Scenario-based, Multiple-select |
| Real Exam Qty: | 65–82 |
| Certificate Validity Period: | Retired, no longer offered; certification validity 2 years when active |
| Passing Score: | 73% |
| Available Languages: | German, Simplified Chinese, English, Japanese, French |
| Recommended Training: | Apple OS X Support Essentials 10.10 Official Course |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | ![]() |
| Exam Way: | Computer-based testing at Pearson VUE authorized centers; retired as of 2016–2017 |
| Pre Condition: | No formal prerequisites; recommended basic macOS experience |
| Official Syllabus URL: | https://training.apple.com |
Apple 9L0-422 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| User Accounts and Permissions | 15% | - Keychain and security settings - User and group management - File system permissions |
| Applications and Processes | 13% | - Application installation and compatibility - Troubleshooting app issues - Process and memory management |
| Installation and Configuration | 15% | - Initial setup and configuration - Recovery system and installation media - Install OS X Yosemite |
| System Management and Troubleshooting | 15% | - System updates and software maintenance - Startup process and boot issues - Diagnostics and log analysis |
| File Systems and Storage | 15% | - HFS+ and Core Storage - Volume management and partitioning - File system maintenance |
| Network Configuration | 15% | - Wi-Fi and Ethernet connectivity - TCP/IP and network settings - VPN and network troubleshooting |
| Data Management and Backup | 12% | - iCloud integration - Data migration and recovery - Time Machine configuration |
Common Questions About the Apple OS X Support Essentials 10.10
The Apple OS X Support Essentials 10.10 exam is the official Apple assessment behind the Apple Certified Support Professional (ACSP) / Apple Certified Technical Coordinator (ACTC) credential, which sits at the Associate level. Passing it confirms that your skills meet the vendor's current requirements rather than a textbook outline. It also connects with related certifications such as Apple Certified Technical Coordinator (ACTC) 10.10, so it can anchor a broader certification path.
According to the official exam information, the Apple OS X Support Essentials 10.10 exam includes 65–82 questions and gives you 120 minutes to complete them. Treat that as a pacing exercise, not just a knowledge check: bank the questions you know first, flag the ones that stall you, and circle back instead of burning minutes on a single item. Before test day, run at least one full timed session in the ExamTorrent desktop or online test engine, so the clock never feels unfamiliar when it counts.
To pass the Apple OS X Support Essentials 10.10 exam you need 73%, and the official registration fee is $149–$150 USD. Keep one thing in mind: a failed attempt is not discounted, so retaking the exam means paying $149–$150 USD again in full. A practical safeguard is to sit a complete ExamTorrent practice test a week or two before your exam date; if your timed scores are not sitting comfortably above the passing mark, consider pushing your booking back and drilling the weak domains first.
The official prerequisites for the Apple OS X Support Essentials 10.10 exam are as follows: No formal prerequisites; recommended basic macOS experience. Requirements can change over time, so confirm the details on the official Apple exam page at https://training.apple.com before you book your seat.
You can register through the official channels listed below:
Exam delivery: Computer-based testing at Pearson VUE authorized centers; retired as of 2016–2017.
Apple points candidates toward the following official training options:
Official training builds the theory; the 82 practice questions from ExamTorrent show you how that theory appears in exam-style items, which is where most study plans actually pay off.
Yes. A free PDF demo of the Apple OS X Support Essentials 10.10 practice questions is available on the ExamTorrent samples page, so you can check the question style and difficulty before spending anything. Every purchase also includes 365 days of free updates, and if your product expires after that period, you can extend the update service from your member zone at 50% off.
If you take the 9L0-422 exam within 60 days of your purchase and do not pass, ExamTorrent offers a 100% money-back guarantee: send a scanned copy of your exam enrollment slip together with the official Score Report PDF within two days of your exam date, and the refund is processed within seven days. The candidate name must match the payer name, and the guarantee does not apply to exams taken within three days of purchase, to material that was downloaded without the exam actually being taken, or to free materials and expired orders. Prefer to keep studying instead? You can exchange your purchase for two additional exam products of equal value, free of charge, while keeping the update service on your original product. Delivery itself is instant: the download link is emailed within one minute of payment, and if nothing arrives within two hours, our support team will sort it out. There is no limit on how many computers you install the material on.
The Apple OS X Support Essentials 10.10 syllabus is organized into 7 domains. The leading areas include System Management and Troubleshooting (15%), Network Configuration (15%), and File Systems and Storage (15%). For the complete, topic-by-topic breakdown, scroll up to the Exam Topics section above.
Apple OS X Support Essentials 10.10 Sample Questions:
You backed up an OS X computer to a locally connected, unencrypted external hard drive via FireWire. How did Time Machine store the data?
- A. Time Machine copied each file to a disk image on the external hard drive.
- B. Time Machine amended the file data from each backup to a CPIO archive.
- C. Time Machine stored each file as a record in a database.
- D. Time Machine copied each file directly to the external hard drive.
Correct Answer: D 🗳️
Which IP address could a Mac assign to its Ethernet interface if no DHCP services were
available on the network?
- A. 192.168.100.100
- B. 10.0.0.100
- C. 172.16.100.100
- D. 169.254.100.100
Correct Answer: D 🗳️
An OS X computer is connected to both an Ethernet and a Wi-Fi network. In Network System Preferences, how can you specify which interface the Mac will use to access the Internet?
- A. Enter a DNS configuration for the preferred interface, and delete the DNS configuration for the other interface(s).
- B. In the Action pop-up menu, choose Set Service Order, then move the preferred interface to the top of the Service Order list.
- C. Assign a public IP address to the preferred interface and a private IP address to the other interface(s).
- D. Click Internet Connect to select the preferred interface, then disable the other interface(s).
Correct Answer: B 🗳️
You downloaded an app using Safari. When you try to open the app, you see a message that says the application is damaged and cannot be opened, and that you should move it to the Trash. Which is a possible explanation?
- A. Gatekeeper has recognized that the app was altered after it was signed.
- B. The quarantine system downloaded the app into a sandbox that is corrupted.
- C. The certificate needed to decrypt this app can't be found in the keychain.
- D. The app was signed using a certificate from an unknown authority.
Correct Answer: A 🗳️
HOTSPOT
You want to make documents available across your Mac and iOS devices. In the screenshot, click an icon of the preference pane where you can enable this feature.
Correct Answer:

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