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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. After a series of interviews with key stakeholders, a strategy designer realizes the company is duplicating efforts across internal teams, each creating similar programs for customer engagement.
Which approach should the designer propose to create alignment?

A) Journey mapping workshop
B) Service blueprint workshop
C) Design sprint

2. A strategy designer at Cloud Kicks leads a development team whose stakeholders are notorious for misunderstanding and undervaluing research-driven UX design.
Which approach should the designer propose to increase the desire for research-driven decisions?

A) Align UX research goals with stakeholders' goals
B) Create high-fidelity prototypes to gain design buy-in.
C) Strictly align to stakeholders' business requirements.

3. Cloud Kicks would like to use a business model canvas to evaluate the desirability, viability, and feasibility of a new service and identify a business model that will justify pursuing the idea.
Which part of the business model canvas represents desirability?

A) Value proposition
B) Customer segments
C) Key activities

4. Cloud Kicks' product team is working with the sales team to identify a new feature to add to their next product release. A developer on the team believes it may be on an upcoming Salesforce Release.
Which resource should be used to verify this?

A) Salesforce Lightning Design System Release Notes
B) Salesforce Developer Release Notes
C) Salesforce Architects Product Roadmaps

5. Cloud Kicks (CK) is working on enhanced functionality for an existing sates application.
What should CK do to ensure the proposed design is compatible with the current data model7

A) Perform end user testing.
B) Run a technical design critique.
C) Create high fidelity prototypes.

Solutions: