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SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. What is needed to design a checklist? Choose the correct answer.

A) You need to download Checklist designer from SAP
B) Checklist Designer needs to be installed in your ERP
C) You need a checklist designer license
D) The checklist template needs to be in status "Editing"

2. To send a sms to technicians when they receive an assignment, you need to.......Choose the correct answer.

A) Define a business rule in the admin for the company
B) Open an account and prepay an sms-package from www.sms-boostercom.
C) Set the cloud permission 'sms' READ = TRUE
D) Have a Twillio-Account with sms-send service active

3. What can you do with a checklist? Choose Two correct answers.

A) Transfer information from the technicians to ERP
B) Approve efforts
C) Transfer information to the technicians

4. Which tool is recommended by Core systems for presenting your Android and iPhone mobile screen on a desktop computer? Choose the correct answer.

A) Facetime
B) AirPlay
C) Chrome Cast
D) Mirroring360
E) ActiveX

5. What options does a technician have to record travel time against an activity in the SAP Service Management module app? Choose Three correct answers.

A) From the activity menu by creating a manual entry
B) From the Home page menu by creating a manual entry
C) From the Efforts menu by selecting the Activity object type
D) From the activity record after the workflow step is set to Finished
E) From the Equipment menu after checkout

Solutions: